Facts
AEROFLOT is the leading company in Russian commercial aviation and the national carrier. Sergey Aleksandrovskiy was appointed director general of the airline on April 8, 2022.
- Aeroflot was founded on 17 March 1923 and is both one of the oldest airlines in the world and one of the most recognisable Russian brands.
- Aeroflot, based at Moscow's Sheremetyevo Airport, opened its second international hub in Krasnoyarsk on May 31, 2021.
- Aeroflot Group is one of the biggest aviation holdings in the world.
- Aeroflot alone carried 30.1 million passengers in 2024, while the Aeroflot Group as a whole transported 55.3 million.
- In September 2022, during the Eastern Economic Forum, Aeroflot and the United Aircraft Corporation (UAC, a subsidiary of Rostec) signed the largest agreement in modern commercial aviation history to purchase 339 domestically produced aircraft.
- Every year, Aeroflot wins the key nominations of the national aviation awards Wings of Russia and Skyway Service Award. In 2024, Aeroflot emerged victorious in three key categories of the Wings of Russia award: "Airline of the Year. Passenger Transportation on Domestic Routes," "Airline of the Year. Passenger Transportation on International Routes," and "Airline of the Year — Leader in Passenger Preferences."
- In October 2024, Aeroflot won the People's Brand Award.
- The independent organisation Brand Finance named Aeroflot the world's strongest aviation brand in 2017. Five times, the company has reaffirmed its top ranking.
- Aeroflot is a leader of the global industry in terms of passenger service quality. In 2016, the airline received a four-star rating from Skytrax, a British consulting company considered to be the world's most authoritative assessor of airline and airport service.
- Aeroflot was named the best airline in Eastern Europe by Skytrax World Airline Awards nine times.
- It is in the top 5 in punctuality among the largest airlines in the world.
- It was awarded the top five-star rating by the American Aviation Association APEX in 2017 and retained it for the fourth consecutive year in 2021.
- Aeroflot won the finals of the prestigious World Travel Awards 2021. The airline came out on top in the Leading Aviation Brand in the World category.
- Aeroflot became the only Russian transportation company included in the "BRICS 250" global ranking. The study is conducted annually by the esteemed international analytical publication World Economic Journal (Hong Kong, China). Experts evaluated global corporations from BRICS nations based on three key criteria: Business Efficiency, Potential, and ESG Performance.
- Aeroflot won the national Russian Traveler Awards 2024 in the Airline category. The best airline in Russia was determined by open online voting.
- In 2023, Aeroflot ranked among the TOP-5 best employers in Russia according to the internet recruitment company HeadHunter.
- Aeroflot was ranked third in the list of the best employers in Russia by Forbes in 2024 in the "gold" category.
- Aeroflot is recognized as the most attractive HR-brand in the Transportation category of the Talent Award in 2023. The most attractive employers were determined through a large-scale nationwide sociological study initiated by the presidential platform Russia – Country of Opportunities and the staffing group ANCOR.
- In 2024, Aeroflot became the winner of the National Communication Award Silver Archer in the category of "Event Communications."
- Aeroflot has the largest flight control center in Eastern Europe. It has opened its own aviation school. It has created a hi-tech situational centre that allows for the effective management of production processes in case of a failure or a crisis situation. The Hub Control Centre, which is unique for Russia, was commissioned to coordinate the connections of transit passengers and luggage and to manage the turnover of aircraft at the Sheremetyevo base airport. The company introduced the Control Tower system for on-line monitoring of production indicators in crisis situations.
- Aeroflot puts a special emphasis on new information technologies as a powerful tool for improving the customer service quality and economic efficiency. Aeroflot's digitalization development areas include: increasing customer satisfaction with the digital experience; continuous improvement of efficiency and environmental friendliness through digital technologies; increasing extra revenues through digital services and new business models; reducing the company's dependence on imports. Aeroflot's activities and achievements in digital transformation have been noted by Russian and international expert communities.
- Aeroflot Group strives to ensure that its customers can quickly and comfortably travel over vast distances, helping them stay mobile, meet more often, work successfully, and see the entire diverse world. Aeroflot's passengers are offered a wide range of choices thanks to the extensive route network and multi-brand product offerings. One special area are policies aimed at countering the Covid-19 pandemic, as well as measures aimed at preserving the health of passengers and staff. In 2022, Aeroflot received a five-star Covid-19 Safety Rating, confirming the compliance of its anti-epidemic measures and passenger service procedures with the highest international safe air travel standards.
- Aeroflot publishes the company's Sustainability Report on an annual basis. The document was prepared in accordance with Global Reporting Initiative's baseline sustainability reporting standards (GRI Standards).








