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How to Pay for Your E-Ticket with PayPal


After you make an order, select PayPal as a payment method. Hit the “Pay with PayPal” button, and you will be redirected to the PayPal website, where you will be able to complete your purchase.

You will receive an email notification about the successful booking and the online payment receipt as well as a PDF e-ticket with the full information about your trip. All information will be sent to the email address you entered during the booking process.

Step-by-step guides

Please note!

Payments are allowed only for personal PayPal accounts.

You can open a PayPal account at https://www.paypal.com/welcome/signup


How to Get a Ticket Refund

To get a refund on your flight, please contact Aeroflot:

From anywhere in Russia: 8-800-444-5555
United Kingdom: 0 800 026 00 33
USA: 8 668 797 647

After the refund is processed, the refund amount will be returned to the PayPal account that was used to pay for the ticket.

* The amount to be refunded is calculated in accordance with the Aeroflot PJSC Fare Applicability Rules.

PayPal is always ready to help you if something goes wrong.

PayPal Customer Service:

8-800-333-2676 - freephone for calls within the Russian Federation.
If you are calling from outside Russia, please call + 353-1-899-8210 (international call charges may apply and are dependent on the terms of agreement with your network provider).

PayPal Help Center