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Toll free phone numbers around the world

Dear passengers,

While travelling outside Russia, you can contact our call centre for free by calling the listed number for your country on a local mobile phone or a landline.

The countries where the service is available are listed below.

All the numbers below provide support in English, German, French, Spanish, Italian, Japanese or Chinese.

Country Phone Number Language
Austria 0 800 06 88 28 German, English
Belarus 8 820 001 107 92 Russian, English, Chinese
Canada 866 221 72 91 English
China[1] (North) 108 007 330 039 Chinese
Latvia 80 200 921 Russian, English
Poland 800 400 390 English
China[2] (South) 108 003 300 034 Chinese
France 805 980 010 French
Germany 08 000 001 151 German
India 000 800 100 89 24 English
Ireland 1 800 882 881 English
Spain 900 901 528 Spanish
Italy 800 90 5668 Italian
Japan 0053 116 0728 Japanese
Netherlands 08 000 203 592 English
United Kingdom 0 800 026 00 33 Russian, English
USА 8 668 797 647 English
South Korea 0 808 22 02 44 Korean, English
Switzerland 0 800 56 67 75 German, French, Italian, English, Russian
Turkey[*] 0 811 213 00 61 English, Russian
Vietnam[3] 12 280 592 English
Czech Republic 800 722 143 English
Greece[*] 0 800 33 15 49 83 English
Sweden[*] 0 201 20 30 04 English

[*] Only for calls from a landline

[1] Only for landline calls through China Unicom

[2] Only for landline calls through China Telecom

[3] Calls from any landline and Viettel Mobile phone numbers