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Company News

24 April 2006

Please note that our Information and Booking Centre has a new telephone number

Aeroflot – Russian Airlines, JSC announces change of telephone number for its Information and Booking Centre.

Please dial in Moscow: (495) 223-55-55, a 24-hour service; in other Russian cities: 8-800-333-55-55, a free 24h service, also for calls from mobile phones.

The decision to change the previous telephone number came in line with the programme designed to boost effectiveness of the call centre of Aeroflot’s Information and Booking, to eliminate line overloads and add value to the services. This move will help process a bigger number of calls simultaneously. Given efficiency like this, the center will be capable to operate any amount of calls even during the peak seasons for traveling.

Currently, the Centre is accessible at two phone numbers: 753 -5555 and 223-55-55 in Moscow, and 8-800-333-55-55 in other Russian cities. The center will switch to the new number completely in the next few weeks.

Operational floor of the Centre employs 100 Aeroflot operators offering people in Moscow and any other cities updated and accurate information about timetables, departures and arrivals etc., and ticket reservation.   

Aeroflot’s Information and Booking Centre operates since 18 October, 2000.

About Aeroflot:

Aeroflot Russian Airlines, JSC (RTS: AFLT) has headquarters in Moscow, Russia, in the Sheremetyevo airport; it has been in the air-carriers’ market since 1923. The largest air-carrier in the domestic market, the company controls over 11% of the local shorthaul, and 39% of international operation in Russia. Aeroflot is member of the global SkyTeam alliance, distinguished by the Global Traveler Magazine as “the best aviation alliance”. The company carried 6.8 million passengers from 89 destinations in 47 countries worldwide in 2005. Aeroflot operates 83 aircrafts in 302 daily flights. For more information visit the company’s web sites: www.aeroflot.ru, www.aeroflotbonus.ru.