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Company News

02 December 2010

Aeroflot is the most popular carrier with foreign passengers flying to Russia

December 2, 2010, Moscow. JSC Aeroflot Russian Airlines is the most popular carrier with foreign passengers flying to Russia.

In October - November 2010 the Russian Public Opinion Research Center (VCIOM) carried out a survey for JSC Aeroflot Russian Airlines among the foreigners coming to Russia. Passengers from Great Britain, Germany, France, India, China and Italy were questioned. The total of 1500 people were surveyed.

When flying to Russia 77.3% of passengers choose Aeroflot. Air France and Air China with 19.9% of passengers take the second place. Passengers from Italy (84.0%) and Great Britain (82.0%) are more likely to fly Aeroflot than people from other countries.

Flight safety and the fleet’s technical condition (90.7%), the pilots’ level of training (87.9%) and the carrier’s reputation (85.3%) are the most important criteria for choosing an airline for foreign passengers. Aeroflot got the top scores in all the above mentioned criteria; the respondents considered traveling with Aeroflot to be safe and rated it 81.2% out of 100%, highly appreciated the pilots’ level of training and the company’s reputation and rated it 80.2% and 76.1% out of 100% respectively.

Nearly two-thirds of the passengers questioned (65.7%) considered Aeroflot to be meeting international standards, 62.5% of passengers referred to the company’s fleet as modern and more than half of the respondents highly appreciated the quality of its on-board service.

The Chief Executive Officer of Aeroflot Airlines Company Vitali Saveliev commented on the results of the survey and highlighted that technical and production potential, the company working on its improvement and innovations, the choice of personnel all contribute to Aeroflot being the leading airline in the industry.

Aeroflot is a leading air transport company in Russia as well as a member of SkyTeam, a global airline alliance. The cumulative network of routes comprises 898 destinations in 169 countries of the world. In 2009 Aeroflot transported 8.755 ml people while the Aeroflot Group of Companies transported 11.1 ml.

Aeroflot came first among European members of SkyTeam in the quality of its passenger service in economy class on short and medium range flights and in business class on long haul flights. The leadership of Aeroflot was established based on the SkyTeam Onboard Survey over the period of April - September 2009.

Aeroflot is one of the 25 leading world airlines in terms of financial and economic activity in 2009 (operating and net profit), according to the Air Transport World magazine.

Aeroflot was the first Russian carrier to enter the IOSA registry and has kept up the standard ever since. The airline has been successfully audited in terms of its compliance with the ISAGO safety requirements for ground operations. The company complies with ISO 9001:2000.

Aeroflot has one of the youngest aircraft fleets in Europe comprising 103 planes. Aeroflot headquarters are in Moscow in Sheremetyevo International Airport. For more information see www.aeroflot.ru.

Department of public relations and liaison
with governmental bodies