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Company News

14 October 2019

Information for passengers flying from/to Barcelona on 15 and 16 October

15 October 2019, Moscow. - Due to protest rallies in Barcelona (Spain) roadblockings are likely, including those leading to El Prat airport. We advise passengers to carefully choose ways to get to the airport as well as arriving early for check in, at least 3 hours before departure to allow sufficient time for preflight procedures. 

Passengers booked on all flights under SU code (direct and transfer) from/to Barcelona on 15 and 16 October 2019 are eligible (fee-free) to:

  • rebook for a flight on the same route within 7 days from the initial departure date with a simultaneous change of return date to keep the original period of stay (plus/minus 3 days);
  • receive a refund at the point of sale of ticket.

Passengers are being informed via Aeroflot's contact centre. 

Passengers arriving at the airport will be provided accordingly in line with Federal Aviation regulations and Aeroflot standards. 

Further information is available at the airline's 24-hour call centre: +7 495 223 55558-800-444-5555 (free call in Russia), via the contact centre's global free-call numbers (available on the website: https://www.aeroflot.ru/ru-en/offices/free_numbers), or at the airline’s sales offices.