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Company News

31 May 2018

Aeroflot call centre opens dedicated line for the 2018 major global football tournament fans

Moscow, 31 May 2018 – On June 1, Aeroflot’s call centre will open a special direct line for football fans travelling between the tournament host cities. The call centre will offer help in seven different languages.

The dedicated fan line will be open until 20 July 2018, when the tournament finishes. Information will be provided in Russian, English, Chinese, Italian, Spanish, German and French.

The line is a Moscow number +7 (495) 933-54-78. Charges may vary depending on the caller’s price plan, if dialling from a mobile phone. 

Previously Aeroflot announced that it is increasing flight capacities on a number of routes to make air travel more accessible during the tournament this summer. From 5-29 June 2018, the Russian flag carrier will add 11 additional flights between Moscow and New York. Between 16-28 June, Aeroflot will also add direct flights between the following Russian cities: 

Volgograd-Nizhny Novgorod;

Sochi-Kazan;

Volgograd-Kazan;

Yekaterinburg-Kazan; and

Kaliningrad-Kazan.

In addition to increasing flight frequencies, Aeroflot will also operate higher-capacity aircraft on the busiest routes.

About Aeroflot

Aeroflot is Russia’s flagship carrier and a proud member of the SkyTeam global airline alliance. Aeroflot serves 146 destinations in 52 countries.

Aeroflot’s 235-strong fleet is the youngest of any airline worldwide that operates more than 100 aircraft. In 2017, Aeroflot carried 32.8 million passengers (50.1 million passengers as Aeroflot Group including subsidiaries).

Aeroflot holds 4-Star Airline status from Skytrax and was named Best Airline in Eastern Europe for the sixth time at the 2017 Skytrax World Airline Awards. Aeroflot has also been awarded a five-star global airline rating by US aviation association APEX.

Aeroflot is the world’s strongest airline brand and most powerful brand in Russia according to leading brand strategy consultancy Brand Finance.

Find out more at http://www.aeroflot.com/