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Company News

05 January 2018

Information for passengers traveling from New York on 4, 5 & 6 January

Dear passengers!

Due to closure of JFK airport over adverse weather conditions Aeroflot has made alterations to its flight timetable on 4, 5, 6 January.

Departure times* have been changed for the following flights:

Date

Flight

Destination

Scheduled departure time

New departure time

04.01.2018

SU101

JFK

SVO

14:10

05.01.2018 13:00

04.01.2018

SU103

JFK

SVO

19:20

05.01.2018 19:10

05.01.2018

SU123

JFK

SVO

00:50

05.01.2018 15:10

05.01.2018

SU101

JFK

SVO

14:20

05.01.2018 19:05

05.01.2018

SU103

JFK

SVO

19:20

05.01.2018 20:40

06.01.2018

SU123

JFK

SVO

00:50

06.01.2018 04:00

*local time

 

Passengers holding tickets for flights operated under the SU code (direct and transfer flights) with departure date of 4,5,6 January 2018 may (at no additional cost):

- rebook for departure dates up to 08.01.2018 inclusive, including on connecting flights to/from New York operated by other airlines; return flights may also be rebooked at the same time to retain the original visit length (plus/minus three days);

- receive a full refund at the point of sale of the ticket.

Passengers will be informed through Aeroflot’s call-centre. Passengers arriving at the airport will be provided with all necessary support in line with aviation regulations and Aeroflot’s standards.

More information is available from Aeroflot’s 24-hour call centre : +7 495 223 5555, 8-800-444-5555 (free call in Russia), via the contact centre's global free-call numbers (available on the website: https://www.aeroflot.ru/ru-en/offices/free_numbers) and at Aeroflot sales offices.