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Company News

23 July 2010

Inforamational announcement

July 23, 2010, Moscow — OJSC "Aeroflot — Russian Airlines" reopened ticket online payment via web site, and apologizes to every client for the inconveniences.

On July 16, 2010, ASSIST company, which is implementing internet acquiring project for Aeroflot co-operatively with VTB 24, was attacked by hackers. As a result of the attack, clients of Aeroflot airline couldn’t use internet ticket payment. No personal data disclosure and no financial losses have received, Aeroflot web site worked in routine mode.

Aeroflot leadership, though taking into account circumstances of the hacker attack, considers the fact that it took seven days to eliminate the consequences of the attack to be out-of-tolerance. According to this, for the convenience of its clients from July 26, 2010, Aeroflot starts switchover to the new corresponding Alfa-Bank internet payment solution.

AEROFLOT, a leader of Russia’s air fleet, is a member of SkyTeam, the global airline alliance. Aeroflot’s network of routes comprises 856 locations in 169 countries. In 2009, is served 8.755 mln passengers and 11.1 mln used the services offered by the Aeroflot group.

Aeroflot was the winner in the contest between European members of SkyTeam in serving economy-class passengers in short- and medium-range flights and business-class passengers in long-range flights. «Onboard Survey», the marketing survey conducted by SkyTeam from April to September 2009, confirmed Aeroflot’s leading positions.

Aeroflot was the first Russian carrier to be included in the IOSA operator registry and it regularly confirms the certificate. The airline has successfully passed ISAGO, the audit of land service safety. Aeroflot is a holder of the unified certificate of compliance with the requirements of ISO 9001:2000.

Aeroflot operates one of the youngest air fleets in Europe that consists of 110 aircraft. Aeroflot’s hub is Sheremetyevo international airport in Moscow.

For more details visit our Web site at www.aeroflot.ru.

Department of PR and relations with government agencies