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Company News

31 May 2010

Aeroflot decides to suspend alcohol sales in economy class on some routes

May 31 2010, Moscow – JSC Aeroflot Russian Airlines, in order to ensure a high level of flight safety andpassenger comfort on board, has decided tosuspend alcohol sales in the economy class on the following routes: 

SU333/334 Moscow – Havana – Moscow;

SU527/528 Moscow – Shanghai – Moscow;

SU893/894 Moscow – Khabarovsk – Moscow;

SU895/896 Moscow – Yuzhno-Sakhalinsk – Moscow;

SU719/720 Moscow – Vladivostok – Moscow;

SU553/554 Moscow – Bangkok – Moscow;

SU825/826 Moscow – Petropavlovsk-Kamchatsky – Moscow.

Out of concern about passengers’ comfort and in respond to their wishes, as of February 2010 Aeroflot has suspended sales of alcohol drinks in economy class on the mentioned destinations on a trial basis. For the experiment long-haul flights were chosen where cases of passenger drunken misbehavior on board had been most often found.

In the period of February – June 2010, the company registered significantly less cases of passenger misconduct on board attributed to alcohol intake.

Aeroflot’s rules of passenger conduct on board an aircraft are developed based on the IATA guidelines and comply with the SkyTeam standards. The Rules prohibit on-board consumption of alcohol drinks purchased in Duty Free shops or anywhere outside the airports.

Aeroflot conforms to highest international flight safety standards: the company was the first Russian carrier to have passed the IATA Safety Audit for Ground Operations (IOSA) procedure and become an IOSA Registered Operator. The IOSA certificate confirms the airline’s compliance with the advanced flight safety management standards, determines its international status as a safe carrier, and gives further momentum to the company to expand cooperation with leading air carriers globally.

As reported earlier, on January 16, 2006 Aeroflot stopped providing free alcohol drinks to economy-class passengers. The decision to change the in-flight meals delivery system was made based on independent expert research as well as wishes of passengers.

AEROFLOT is Russia’s leading air carrier, member of the global SkyTeam alliance. Its consolidated route network covers 856 destinations in 169 countries. In 2009, Aeroflot carried 8.755 million passengers.

Aeroflotholds the first place in passenger service on economy-class short- and medium-haul flights, and business-class long-haul flights among SkyTeam European airlines. Aeroflot’s leading position was discovered based on SkyTeam’s Onboard Survey results for April – September 2009.

Aeroflot was the first Russian carrier to enter the IOSA Registry, and has multiple times confirmed the certificate.Aeroflot has successfully passed the ISAGO (IATA Safety Audit for Ground Operations) procedure. The company’s Quality Management System is certified for compliance with ISO 9001:2000.

Aeroflotoperates one of Europe’s youngest air fleets that consists of 114 aircraft. Aeroflot is based in Moscow, at the Sheremetyevo International Airport. Findmoreatwww.aeroflot.ru.


Department for Public and Government Relations