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Payment tool operating rules

  1. 1. Terms and Definitions
    • The Payment Instrument Service (hereinafter, the Service) is a service that enables Aeroflot Bonus Program members to shop on the Aeroflot website using payment instruments saved in their personal account.
    • A Payment Instrument is a bank card or an eGift card whose details are saved in the personal account of each Aeroflot Bonus Program member on Aeroflot's website and mobile applications.
  2. 2. Terms and Conditions
    1. 2.1. To use the Service, enter valid passport details in your My Profile in your personal account.
    2. 2.2. To use a bank card or an eGift card as a saved payment instrument, go to your Aeroflot Bonus Program member personal account and add it in the Payment Instruments section.
    3. 2.3. To save a bank card or an eGift card, you must provide up-to-date, full and correct details and keep them updated.
    4. 2.4. If the payment instrument is a bank card, a confirmation test payment will be made when saving it. No funds will be debited from your account. Aeroflot PJSC does not charge a fee for the Service.
    5. 2.5. Aeroflot PJSC may refuse to make the Service available or may discontinue the option to save payment instruments in the Service without reason and without notice.
    6. 2.6. Aeroflot PJSC may request additional information as a condition of your further use of the Service.
    7. 2.7. Members shall be solely responsible for:
      • the accuracy and completeness of passport details and other personal details recorded in his/her personal account;
      • maintaining the confidentiality of his/her password and the consequences arising from disclosing this password to third parties;
      • all payments made by persons to whom you granted access to your personal account (member number, personal account password);
      • promptly notifying Aeroflot PJSC of any unauthorized use of your personal account or any other security incident relating to the Services;
      • complying with the legal age of majority.
  3. 3. Payment procedure
    1. 3.1. To use a saved payment instrument, log in to your personal account during payment.
    2. 3.2. Aeroflot PJSC may delay processing a payment with suspicious transactions that may be related to fraud, misconduct or a breach of applicable laws and these terms and conditions.
  4. 4. Restrictions
    1. 4.1. Aeroflot PJSC may impose restrictions on the use of the Service, including, without limitation, limits on the amount or the number of transactions made within any period of time.
    2. 4.2. Aeroflot PJSC reserves the right to amend, suspend or discontinue the Service at any time, including the Service operating hours or availability, without notice and without any liability.
    3. 4.3. Aeroflot PJSC reserves the right to impose restrictions on specific features of the Service or to restrict access to certain sections of the Service without notice and without any liability.
    4. 4.4. Aeroflot PJSC shall not be liable for any service interruption.
    5. 4.5. Aeroflot PJSC may restrict or suspend your use of the Service at any time at its sole and absolute discretion.
    6. 4.6. Your suspension of use of the Service shall not affect your rights and obligations hereunder that arose before or after such suspension.