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Shopping on board

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On board our aircraft, you can purchase products from SKYSHOP store is available for you to make purchases of goods on board.

It offers top perfumery and beauty brands, souvenirs and gifts.

You will find the SKYSHOP catalogue in cabin seat pockets. Business Class passengers flying Boeing 777 or Airbus A330 will be offered the catalogue by a flight attendant.

Updated SKYSHOP catalogue

Payment

We accept the main convertible currencies (international flights) and Russian rubles (federal flights):

1. Pound sterling – GBP (except for coins)
2. U.S. dollar – USD
3. Euro – EUR
4. Russian ruble – RUR
5. Swiss franc – CHF (except for coins)
6. Japanese yen – JPY (except for coins)

Please note that during Aeroflot flights to the countries of the Customs Union of the Eurasian Economic Union (Armenia, Belarus, Kazakhstan, Kyrgyzstan), only Russian rubles (RUR) are accepted to pay for SKYSHOP goods.

You can also pay by card. We accept Visa, Mastercard, JCB.

Please note that onboard payments by cards are limited to RUB 10,000.00 per passenger. You can use two or more cards, however, within the established limit. Check for online onboard payments and purchases by MIR and American Express cards with the commercial services flight attendant.

Mixed payment is possible – RUB 10,000 by card and an extra payment in cash.

Please note that not all items from the catalogue can be loaded onto the aircraft, so please plan your purchases in advance. We offer a 5% discount for pre-orders from SKYSHOP online catalogue.

Please choose a convenient way to order the goods onboard:
1. On www.skyshop.aeromar.ru
2. Onboard from a commercial services flight attendant during the flight.
3. By phone: +7 (495) 578-01-58; +7(495) 234-94-74 (ext. 292, 295)

Pre-orders are accepted not later than five days before departure.
Orders by phone or online orders are accepted three days before departure.

From November 2018, you can pay by your Aeroflot Bonus miles. For more information about the service, please visit the supplier’s website: www.skyshop.aeromar.ru

Choose the products, place an order specifying the details of your next scheduled trip with Aeroflot, and your purchase will be delivered right on board.
Prices for pre-orders depend on the company’s internal exchange rate. The internal exchange rate depends on the Central Bank of the Russian Federation and is displayed in the basket with your order.

After you receive your order onboard, contact the flight attendant to pay.

The service is NOT AVAILABLE:

Please note that we do not sell SKYSHOP catalogue products on the following flights:

Federal flights:

  • SU 036/037 Moscow - St. Petersburg - Moscow
  • SU 1008/1009 Moscow - Kaliningrad - Moscow
  • SU 1198/1199 Moscow - Kazan - Moscow
  • SU 1216/1217 Moscow - Samara - Moscow
  • SU 1218/1219 Moscow - Perm - Moscow
  • SU 1222/1223 Moscow - Nizhny Novgorod - Moscow
  • SU 1250/1251 Moscow - Nizhnekamsk - Moscow
  • SU 1393 Perm - Moscow
  • SU 1394/1395 Moscow - Perm - Moscow

International flights

  • SU 1834/1835 Moscow - Minsk - Moscow

We apologize for any inconvenience.

Please note that the quality of the products sold onboard is the liability of the supplier (Aeromar, CJSC).

The products purchased can be returned or replaced under Federal Law No. 2300-1 “On Protection of Consumer Rights” dated February 07, 1992 at Aeromar, CJSC office, estate 31, Sheremetyevskoye highway, Khimki, Moscow region, 141426.

Aeromar, CJSC Complaint Department phone and e-mail:
+7 (495) 578-01-58; + 7 (495) 234-94-75 (ext. 292, 295), e-mail: pss@aeromar.ru.

Please note that the range of products on federal flights differs from that on international flights.

Check with the commercial services flight attendant to make sure you can open the products you like, have them demonstrated or try them on.

Certain goods cannot be demonstrated in accordance with Federal Law No. 2300-1 “On Protection of Consumer Rights” dated February 07, 1992.

Have a good flight and pleasant shopping!