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Additional charges for travel to/from the US

When your baggage exceeds in number, dimension and/or weight the free baggage allowance required, an excess baggage charge has to be paid to Aeroflot at the ticket desks at airport, according to the rates listed below.
The charges specified below apply if all of the flights in your itinerary are operated by Aeroflot or operated by one of Aeroflot’s codeshare partners (see the “Codesharing flights’ section);
If your itinerary includes flights operated by Aeroflot and flights operated by other airlines that are not codesharing with Aeroflot the baggage rules set by the airline which is listed first on the ticket are those that usually apply here. If Aeroflot is listed on the first flight segment of your ticket, then Aeroflot’s baggage regulations will apply to your entire journey (outbound and return flight).
Exception: any airline which is listed as the first carrier on the ticket may transfer the baggage rule stipulation to the airline that operates the longest or most significant stretch of the journey (Most Significant Carrier rule).

Excess Baggage Charges[1]

Excess baggage category Excess category Flights entirely within the Russian Federation International flights to/from airports in America, and foreign airports in Asia (except for direct flights between Russian destinations in Asia and foreign destinations in Asia, flights between destinations in Uzbekistan/Kazakhstan/Tajikistan/Kyrgyzstan and destinations in Russia/Europe/Middle East/Africa) Other
international flights
    RUB fee USD* fee EUR* fee USD* fee EUR* fee

1. Exceeding the number of pieces of baggage if the free baggage allowance is one piece

2nd piece

2,500 / 2,500 RUB

100 / 100 USD

100 / 100 EUR

50 / 50 USD

50 / 50 EUR

3rd piece and all subsequent pieces

7,500 / 7,500 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

2. Exceeding the number of pieces of baggage if the free baggage allowance is two or more pieces

3rd piece and all subsequent pieces

7,500 / 7,500 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

3. Exceeding the weight of one piece of free or excess baggage

More than 23 kg, but not more than 32 kg

2,500 / 2,500 RUB

125 / 125 USD

125 / 125 EUR

100 / 100 USD

100 / 100 EUR

More than 32 kg, but not more than 50 kg

5,000 / 5,000 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

4. Exceeding the sum of three dimensions of one piece of free or excess baggage

More than 158 cm, but not more than 203 cm

5,000 / 5,000 RUB

125 / 125 USD

125 / 125 EUR

100 / 100 USD

100 / 100 EUR

More than 203 cm

7,500 / 7,500 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

*The fare is charged in USD for flights from the Americas, Middle East, Africa and Asia (except for the Asian part of the Russian Federation). For other flights, the fee is charged in EUR.

[1] The payment in the Russian Federation of baggage fees displayed in a foreign currency shall be made in Russian roubles using a system-based exchange rate with the exchange rate of the Central Bank of Russia. Exchange rates are updated every Wednesday.

If the free baggage allowance is exceeded in several categories, the combined fee will be the total of the baggage fees applicable to the checked baggage that exceeds the allowance.

Service charges and fees

  Carriage
  Within the Russian Federation Abroad
Ticketing at a sales office

800 / 800 RUB

25 / 25 EUR

Reticketing at a sales office

800 / 800 RUB

25 / 25 EUR

Inquiry services

500 / 500 RUB[2]

[2] The following inquiry services are provided on a paid basis:

  • Flight certificates (in case of loss of the the boarding pass required for accounting purposes);
  • Air ticket purchase and flight certificates (in case of loss of the passenger receipt, itinerary receipt, or payment receipt needed for accounting purposes);
  • Ticket cost certificates for used tickets;
  • Information on the cost of carriage within the Russian Federation, if the passenger travels outside of the Russian Federation (calculated using the ratio of the great-circle distance travelled in the airspace of the Russian Federation to the total distance covered by the aircraft);
  • Printout of the booking authenticated by seal (stamp) for submission to the consulate;
  • Ticket cost reference;
  • Ticket cost confirmation document for a partially used ticket, if the payment receipt was returned upon refund;
  • Translations of baggage receipts into the Russian language.
Inquiry services are free for the following individuals and legal entities:

 

  • Federal executive and legislative authorities;
  • Executive and legislative authorities of the subjects of the Russian Federation and local government bodies;
  • Courts (as part of legal proceedings);
  • Lawyers providing legal assistance;
  • employees of Aeroflot PJSC.

________________________________________________________________________________

* The payment of fares and fees in the Russian Federation displayed in foreign currencies shall be made in Russian roubles at the systematic exchange rate calculated on the basis of the exchange rate of the Central Bank of Russia. Exchange rates for payment purposes are updated weekly on Wednesdays.
** Service fees collected at Aeroflot's sales offices are non-refundable, except for the cases of a forced return of a fully unused ticket.
*** If an air carriage agreement stipulating the carriage charge to be non-refundable in case of termination due to voluntary waiver of carriage by the passenger in part or in full is terminated, the booking charge will not be refunded.

"Space+" service

The provision of the “Space+” service allows to choose enhanced-comfort seats in economy-class cabins, these seats have an extra legroom and that is particularly important during the flight.
You can enquire for the "Space+" service at the airport check-in counter for scheduled medium-haul and long-haul flights on direct and connection flights. To upgrade to the ‘Space+’ service just enquire with an airport employee at the check-in counter as to availability, and if possible you will be checked in to a more comfortable seat. You can pay for the service at the excess baggage desk, at the Aeroflot counters, or airport handling agent office at the counters of a ground handling company in airports within the Russian Federation, or international airports.

Space+ service is available on:

  • Short haul flights;
  • Medium haul flights;
  • Long haul flights.

The fees for Space+ Service are as follows:

  • on short duration flights (up to 3 hours of flight) the cost of the service is 1000 RUB/1000 RUB for transportation within the Russian Federation or 1300 RUB/1300 RUB for transportation from points within the Russian Federation to points abroad, 20 EUR/20 EUR for transportation from points abroad.
  • on medium duration flights (3 to 6 hours of flight) the cost of the service is 1600 RUB/1600 RUB for transportation within the Russian Federation or 2500 RUB/2500 RUB for transportation from points within the Russian Federation to points abroad, 40 EUR/40 EUR for transportation from points abroad. Exception: the cost of the service on routes Moscow — London is 3500 RUB/3500 RUB, London — Moscow55 EUR/55 EUR.
  • on long duration flights (over 6 hours of flight) the cost of the service is 3200 RUB /3200 RUB for transportation within the Russian Federation or RUB 4500/4500 RUB for transportation from points within the Russian Federation to points abroad, 75 EUR/75 EUR for transportation from points abroad. Exception: the cost of service on routes from points within the U.S. to Moscow is 80 USD/80 USD.

Payments shall be made in US dollars at the exchange rate on the date of payment.

The “Space+” service has also become available on Aeroflot scheduled flights operated by “Donavia”, “Rossiya airline” and “Aurora airline”.
For more detailed information please follow the link http://www.aeroflot.ru/en/information/legal/space_plus_terms

"Internet on board" service

"Internet on board" service is available only after a plane has climbed out.
To use "Internet on board" service, please, turn on Wi-Fi on your device (smartphone, laptop or tablet pc), connect to "Aeroflot" access point, start a web-browser and choose a preferable service plan.
The service is paid during a flight, according to tariffs listed on registration page, and available by non-cash transfer only. VISA, MasterCard, American Express, JCB and Discover debit and credit cards are accepted. Payment will be performed after a flight.

The service cost:

А330 tariffs

Traffic period

МBs included in the tariff

Price*

Small

15 min

10

$ 5

Medium

1 h

30

$ 15

Large

3 h

100

$ 40

Infinite

Entire flight

150

$ 50

 

В777

МBs included in the tariff

Price*

Medium

30

$ 15

Large

100

$ 40

Price* 1 МB in excess of the limit - $ 1

For more detailed information please follow the link http://www.aeroflot.ru/en/information/onboard/wifi

Notification about government taxes, fees, and duties

The price of a ticket may include taxes, fees, and duties levied by government agencies of specific countries on air transport.
The cost of a ticket may comprise taxes, fees, and duties set by government agencies of specific countries where uplift is performed.