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Online Check-In

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Advantages of Online Check-In

  • You can check-in for your flight from your home or office;
  • Online check-in opens 24 hours and closes 45 minutes before the scheduled departure;1
  • You can choose your seat;
  • You can print out your boarding pass. You don't need to go to the check-in desk at the airport.2

1 The check-in deadline for Aeroflot flights from Delhi, Dubai, Beijing, USA (New York, Los Angeles, Washington DC, Miami), Tel Aviv, Hanoi (only for flights departing on Mondays) and Shanghai is 1 hour before the scheduled departure.

2 2) The Turkish authorities require that passengers flying from Antalya airport who choose self-service check-in must go to the check-in desk to receive a boarding pass before the check-in deadline for their flight.

You can check in for your flight if:

  • Your flight is operated by Aeroflot (SU) or its subsidiaries (Rossiya (FV) or Aurora (HZ)),3 and you are flying from Moscow (Sheremetyevo) or any other airport equipped with the Aeroflot check-in system;
  • You are not planning to take animals, weapons or guitars as carry-on baggage or use a passenger seat for your baggage;
  • You do not require the unaccompanied minor service;

3Not including:
— jointly operated flights under a codeshare agreement where Aeroflot is not the actual carrier;
— chartered flights operated by Rossiya airline (ticket number starting with 195);
— flights departing from the following airports: Aktobe (AKX), Atyrau (GUW), Beirut (BEY), Bukhara (BHK), Burgas (BOJ), Busan (PUS), Cairo (CAI), Colombo (CMB), Damascus (DAM), Dublin (DUB), Dushanbe (DYU), Gothenburg (GOT), Kostanay (KSN), Kyzylorda (KZO), Lisbon (LIS), Ljubljana (LJU), Malé (MLE), Makhachkala (MCX), Paris Orly (ORL), Rimini (RMI), Shymkent (CIT), Split (SPU), Tehran (THR), Tivat (TIV), Ulyanovsk (ULY), Urgench (UGC), Varna (VAR), Vladikavkaz (OGZ).

Important!

A printed boarding pass is required in the Russian Federation to go through the departure gate. If you are unable to print out the boarding pass at home, you can print it out at a self check-in kiosk at the airport no later than 45 minutes before the scheduled departure.

Passengers who have checked in can check in their baggage at the airport before check-in for their flight has closed

  • if flying from Sheremetyevo, you can use the special baggage drop-off desks
  • if flying from another airport without drop-off desks, you can use the regular check-in desks

Please read the Baggage Carriage Rules. If the weight or dimensions of your baggage exceed the free allowance, you will have to pay for the excess baggage.

You can check your departure terminal in the Online Timetable section.

If you preselect seats when purchasing tickets, Aeroflot will do its best to make these reserved seats available to you at check-in, but we cannot guarantee it.

If you hold a Business class ticket or are a Platinum/Gold tier member of the Aeroflot Bonus loyalty programme, you can use the VIP lounges at airports within Russia and abroad.

Should you wish to exchange or refund your ticket after using the mobile check-in, please call our contact centre or a local Aeroflot office.

Aeroflot Contact Centre

+7 (495) 223-5555 for calls from Moscow;
8-800-444-5555 for other regions of Russia;
*555 MTS, Beeline, Megafon, Tele2 for calls from Russia.

 
 
 
 
 
 
 

 

Please be sure to allow sufficient time. Please remember that upon arrival at the airport you will have to pass through the security screening and, for international flights, customs and passport control. The boarding gate closes 20 minutes prior to the flight departure time.

Before proceeding with your check-in, please read the Security Instructions and the Rules of Conduct on Board the Aircraft.

 

By proceeding you confirm that you have read and agree to the Online Check-in terms and conditions.

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