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Check-in desk

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Please verify all necessary information before you travel: checklist of necessary documents, location and time of check-in for your flight, rules for checked baggage and carry-on baggage carriage and security requirements.

You can check your departure terminal by consulting the Online Timetable section or by calling the following numbers:

Moscow: (495) 223-55-55 (24/7)

Russia: 8-800-444-55-55 (toll-free)

Russia - *555 MTS, Beeline, Megafon, Tele2 (toll-free)

In order to check in for your flight, please present your air ticket, passport and documents required to enter/exit the country to an airline representative (Aeroflot employee).

Important!

Check-in deadlines

Flight check-in generally closes 40 minutes before the scheduled departure, but some airports enforce non-standard check-in deadline rules:

Switzerland (Zurich, Geneva): 45 minutes before the scheduled departure;

China (Beijing, Shanghai), Delhi, Dubai, Hanoi (only for flights departing on Mondays), Tel Aviv, USA (Los Angeles, New York, Miami, Washington DC): 1 hour before the scheduled departure.

Please note: Pursuant to Article 91 of the Federal Aviation Regulations "General Rules for Carriage of Passengers, Baggage and Cargo by Air and Requirements for Service of Passengers, Consignors and Consignees”, any passenger who is late for passenger/baggage check-in or for boarding may be refused carriage.

Dear passengers, please arrive for check-in well in advance in order to ensure pre-flight formalities are completed in time!

Sheremetyevo B, D, E, F

 

SkyPriority

SkyPriority check-in desks:

  • For business class passengers;
  • For passengers who are Platinum, Gold and Silver Aeroflot Bonus programme members; Elite Plus level members of other SkyTeam Alliance reward programmes; comfort class passengers.

Business class check-in desks:

  • For Business class passengers.

Sheremetyevo F, E check-in time: opens 2 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*]

[*]Check-in for flights to St. Petersburg closes 30 minutes before the scheduled departure.

Sheremetyevo B, D check-in time: opens 6 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*].

[*]Check-in for flights to St. Petersburg: opens 6 hours before the scheduled departure, closes 30 minutes before the scheduled departure.

 

Economy Class

Since most passengers fly Economy class, more time is required at check-in. Take this into account and make sure you arrive at check-in well in advance. Make sure you have checked in your baggage and that you have all the necessary documents!

Sheremetyevo F, E check-in time: opens 2 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*]

[*]Check-in for flights to St. Petersburg closes 30 minutes before the scheduled departure.

Sheremetyevo B, D check-in time: opens 6 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*].

[*]Check-in for flights to St. Petersburg: opens 6 hours before the scheduled departure, closes 30 minutes before the scheduled departure.

 

Baggage drop-off for passengers who use self-service check-in

Baggage drop-off desks

Passengers who have checked in may drop off their baggage at Sheremetyevo airport before the check-in deadline at the Baggage Drop-Off desks in the relevant check-in section of the airport, or at general check-in desks in other airports, where there are no dedicated Drop-Off desks.

Self baggage check-in desks

Passengers who have used self-service check-in for domestic flights may use the Self Baggage Drop-Off at Sheremetyevo airport.

The desks can be found in the check-in sections:
Desks 42-43 in Terminal D;
desks 301-316 in Terminal B.

Self baggage drop-off is available no earlier than 6 hours and no later than 45 minutes before the scheduled departure.

Follow the instructions on the desk screen to check in and drop off your baggage:

  1. Scan your boarding pass.
  2. Weigh your baggage.
  3. Take the baggage tag from the printer and attach it to your baggage.
  4. Put your baggage on the carousel.

Checked baggage shall not exceed 158 cm in the sum of three dimensions; for oversize baggage, refer to a regular check-in desk. The weight and number of baggage items are limited by the free baggage allowance.

 

Advance check-in

As well as check-in machines, you can use online check-in and mobile check-in.

You can check in more than 6 hours before your flight departs.

  • up to 24 hours before departure by using check-in machines, online check-in or mobile check-in;
  • up to 12 hours before the scheduled departure at the airport's check-in desk. Please note that if there are a lot of people waiting to check in, priority will be given to passengers whose flights are scheduled to depart in less than 6 hours.