We are glad to inform you that starting from April 27, 2009 you can book and redeem miles for awards tickets on-line in Aeroflot booking offices and in Aeroflot Representative Offices. That means that a programme member applies to Aeroflot booking office or Aeroflot Representative Office, an office manager books an award ticket, redeems miles and issues a ticket at once.
At present this service is available only for issuing awards tickets on regular Aeroflot flights between two cities round trip.
One way transfer and departure from another place is allowed only within one award zone, different classes of service are not allowed.
You can also book an award transfer in advance via Aeroflot call-center: +7(495)2235555, redemption will be done straight before issuing a ticket by office manager in Aeroflot booking office (Aeroflot Representative Office).
Issuing of an award ticket with award transfer can be done on-line in Aeroflot booking office (Representative Office) only if you have an original passport and membership card of a person who wants to transfer an award, filled application and an original passport of a passenger.
In case if you don’t have the original documents, copies of this documents should be send to Aeroflot Bonus Center by fax or e-mail but not later than 3 days before the flight.
Issuing an award transfer for connection routes on airline partners flights and also for upgrade is carried out according to terms and conditions of the programme.