We remind you that in 2012 according to Aeroflot Bonus programme rules all unredeemed miles will expire* for those members who do not have miles for Aeroflot or airline partners flights eligible for accrual within 2010–2011.
We draw your attention that till the end of 2011 you can make a flight on any fare eligible for accrual and save all the miles you earned before.
You can easily restore miles for Aeroflot flights using the special service at your personal page on www.aeroflot.ru. If you enter all the information on unrecorded flights (flight number, flight date and ticket number) via your personal page your miles will be credited to your account within the period from 2 to 5 working days.
You can also send your flight documentation for Aeroflot or Nordavia flights by fax: +7 (495) 725-43-65 or by email: email@example.com
If you perform a flight by SkyTeam alliance members, please, send us the copy of your tickets and the original of boarding passes.
Flight documentation is accepted within 3 months since the flight date.
To get your miles automatically credited, please, indicate your member card number when issuing or booking a ticket on the web site/Aeroflot sales offices or show your card at check in.
*According to Aeroflot Bonus programme rules all unredeemed miles will expire for members who do not have Aeroflot, Nordavia, Donavia or SkyTeam alliance members flights eligible for accrual within the past 2 calendar years. Co-branded bank cards activity and other partner services are not taken into account.