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Aeroflot Bonus News

21 July 2011

Streamlining the Upgrade Awards process!


Dear members!

We are glad to inform you that rules of requesting an Award upgrade have been simplified. Now if you have a paid ticket* you can request an Award upgrade via Aeroflot Call-centre if there is no difference in airport taxes and fees charged for Economy and Business class tickets. If there is a difference you can pay the necessary charges and issue a ticket at Aeroflot sales offices/representative offices.

If you do not have a ticket an Award upgrade can be requested at Aeroflot sales offices/representative offices if there is a confirmed reservation in the Economy class.

We draw your attention that when requesting an Award upgrade at Aeroflot sales office/Aeroflot representative office you must show the original/copy/temporary membership card and the passport.

*The ticket must be issued under the following fares: Y, S, В, M, H, K, V, T, Q.

 Best regards        

Aeroflot Bonus