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Company News

19 March 2016

Updated information for passengers flying to and from Rostov-on-Don

19 March 2016, Moscow - The airport of Rostov-on-Don remains closed following an accident on 19 March.

Due to this fact Aeroflot announces changes in flight schedule for March 19 and 20, 2016:

Flight SU1157 Rostov-on-Don – SVO will be arranged from Krasnodar airport. Estimated time of departure - 16:00 Moscow time 19.03.2016. Passengers from Rostov-on-Don are transferred by ground transport.

Flight SU1162 SVO- Rostov-on-Don will be arranged to Krasnodar airport. Estimated departure time – 02:30 Moscow time 20.03.2016. Passengers will be transferred to Rostov-on-Don by ground transport.

The following flights are cancelled for March 20, 2016:

Flight SU1166 SVO – Rostov-on-Don;

Flight SU1167 Rostov-on-Don –SVO.

Passengers from the cancelled flights will be carried on the next available flights.

Aeroflot’s subsidiary Donavia has cancelled the following flights on 19 March:

- Rostov-on-Don to St Petersburg 5114-5115

- Rostov-on-Don to Simferopol 5152-5153

- Sochi to Yerevan 5367-5366

- Rostov-on-Don to Yerevan 5330-5331

Arrivals and departures will take place from Krasnodar Airport. A ground transfer has been arranged between Rostov-on-Don and Krasnodar for Aeroflot passengers.

Aeroflot passengers holding tickets for flights to and from Rostov will be able to return them without incurring penalties at place of ticket’s purchase. 

Aeroflot will keep passengers informed of any flight changes as more information becomes available.

Passengers will be kept informed through the call centre and will be given all necessary assistance. In accordance with the current standards passengers from the cancelled flights are provided with food and hotel accommodation.

More information is available from Aeroflot’s 24-hour information and reservation centre: +7-495-223-5555 (Moscow), 8-800-444-5555 (free call within Russia) or the airline’s sales offices.

From now on programme members can earn miles with the restaurants Khochu Kharcho and Pryanosti & Radosti on Moskovsky which are part of restaurant holding Ginza Project in St. Petersburg. Each restaurant has its own style, design and soul which are carefully maintained by the entire Ginza Project team - from holding founders to restaurant staff.

Terms and conditions: 

- 1 mile for each 30 rubles spent.