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Check-in desk

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Please verify all necessary information before you travel: checklist of necessary documents, location and time of check-in for your flight, rules for checked baggage and carry-on baggage carriage and security requirements.

You can check your departure terminal by consulting the Online Timetable section or by calling the following numbers:

Moscow: (495) 223-55-55 (24/7)

Russia: 8-800-444-55-55 (toll-free)

Russia - *555 MTS, Beeline, Megafon, Tele2 (toll-free)

In order to check in for your flight, please present your air ticket, passport and documents required to enter/exit the country to an airline representative (Aeroflot employee).

Important!

Check-in deadlines

Flight check-in generally closes 40 minutes before the scheduled departure, but some airports enforce non-standard check-in deadline rules:

Switzerland (Zurich, Geneva): 45 minutes before the scheduled departure;

Delhi, Dubai, Beijing, USA (New York, Los Angeles, Washington DC, Miami), Tel Aviv, Hanoi (only for flights departing on Mondays), Shanghai: 1 hour before the scheduled departure.

Please note: Pursuant to Article 91 of the Federal Aviation Regulations "General Rules for Carriage of Passengers, Baggage and Cargo by Air and Requirements for Service of Passengers, Consignors and Consignees”, any passenger who is late for passenger/baggage check-in or for boarding may be refused carriage.

Dear passengers, please arrive for check-in well in advance in order to ensure pre-flight formalities are completed in time!

Sheremetyevo B, D, E, F

 

SkyPriority

SkyPriority check-in desks:

  • For business class passengers;
  • For passengers who are Platinum, Gold and Silver Aeroflot Bonus programme members; Elite Plus level members of other SkyTeam Alliance reward programmes; comfort class passengers.

Business class check-in desks:

  • For Business class passengers.

Sheremetyevo F, E check-in time: opens 2 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*]

[*]Check-in for flights to St. Petersburg closes 30 minutes before the scheduled departure.

Sheremetyevo B, D check-in time: opens 6 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*].

[*]Check-in for flights to St. Petersburg: opens 6 hours before the scheduled departure, closes 30 minutes before the scheduled departure.

 

Economy Class

Since most passengers fly Economy class, more time is required at check-in. Take this into account and make sure you arrive at check-in well in advance. Make sure you have checked in your baggage and that you have all the necessary documents!

Sheremetyevo F, E check-in time: opens 2 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*]

[*]Check-in for flights to St. Petersburg closes 30 minutes before the scheduled departure.

Sheremetyevo B, D check-in time: opens 6 hours before the scheduled departure, closes 40 minutes before the scheduled departure[*].

[*]Check-in for flights to St. Petersburg: opens 6 hours before the scheduled departure, closes 30 minutes before the scheduled departure.

 

Baggage drop off desk for passengers who use check-in machines

Passengers who checked in via a check-in machine can drop their baggage at the baggage drop off desks in their check-in area.

 

Advance check-in

As well as check-in machines, you can use online check-in and mobile check-in.

You can check in more than 6 hours before your flight departs.

  • up to 24 hours before departure by using check-in machines, online check-in or mobile check-in;
  • up to 12 hours before the scheduled departure at the airport's check-in desk. Please note that if there are a lot of people waiting to check in, priority will be given to passengers whose flights are scheduled to depart in less than 6 hours.