warning!You useInternet Explorer. Certain functions may not work correctly. We recommend that you use a different browser.

Additional charges for travel to/from the US

When your baggage exceeds in number, dimension and/or weight the free baggage allowance required, an excess baggage charge has to be paid to Aeroflot at the ticket desks at airport, according to the rates listed below.
The charges specified below apply if all of the flights in your itinerary are operated by Aeroflot or operated by one of Aeroflot’s codeshare partners (see the “Codesharing flights’ section);
If your itinerary includes flights operated by Aeroflot and flights operated by other airlines that are not codesharing with Aeroflot the baggage rules set by the airline which is listed first on the ticket are those that usually apply here. If Aeroflot is listed on the first flight segment of your ticket, then Aeroflot’s baggage regulations will apply to your entire journey (outbound and return flight).
Exception: any airline which is listed as the first carrier on the ticket may transfer the baggage rule stipulation to the airline that operates the longest or most significant stretch of the journey (Most Significant Carrier rule).

Baggage fees for checked baggage for payment at the airport[1]

Class of service
(free baggage allowance)
Baggage category Domestic flights within Russia International flights
from the USA [2] to the USA[2], from/to Cuba, from/to destinations in Asia: Thailand, Vietnam, Indonesia, Japan, China, Hong Kong, South Korea, Mongolia, India, Maldives, Sri Lanka (except for direct flights between cities in the Asian part of Russia and cities in other Asian countries) other international flights (including direct flights between cities in the Asian part of Russia and other Asian cities)
Fee, RUB Fee, USD Fee, EUR Fee, EUR

Economy: Lite fares (not provided)

First baggage piece up to 23 kg

2,500 / RUB 2,500

50 / EUR 50

Second baggage piece up to 23 kg

2,500 / RUB 2,500

50 / EUR 50

Third* baggage piece up to 23 kg

7,500 / RUB 7,500

150 / EUR 150

Economy
(1 piece, 23 kg)

Second baggage piece up to 23 kg

2,500 / RUB 2,500

100 / USD 100

100 / EUR 100

50 / EUR 50

Third* baggage piece up to 23 kg

7,500 / RUB 7,500

200 / USD 200

200 / EUR 200

150 / EUR 150

Economy, Comfort
(2 pieces up to 23 kg)

Third* baggage piece up to 23 kg

7,500 / RUB 7,500

200 / USD 200

200 / EUR 200

150 / EUR 150

Business **
(2 pieces, 32 kg each)

Third* baggage piece up to 32 kg

7,500 / RUB 7,500

200 / USD 200

200 / EUR 200

150 / EUR 150

Excess baggage fees

Economy, Comfort

more than 23 kg, up to 32 kg

2,500 / RUB 2,500

125 / USD 125

125 / EUR 125

100 / EUR 100

Economy, Comfort, Business

more than 32 kg, up to 50 kg

5,000 / RUB 5,000

200 / USD 200

200 / EUR 200

150 / EUR 150

Fees for oversized baggage (for the sum of three dimensions)

Economy, Comfort, Business

from 159 cm to 203 cm

5,000 / RUB 5,000

125 / USD 125

125 / EUR 125

100 / EUR 100

over 203 cm

7,500 / RUB 7,500

200 / USD 200

200 / EUR 200

150 / EUR 150

*as well as each subsequent baggage piece

** if the free baggage allowance is more than 2 pieces, the fee for each additional piece is the same as for the third baggage piece

If the weight and/or size of each baggage piece is exceeded, the total fee will be the sum of the relevant baggage fees for each piece exceeding the weight/size allowance.

[1] The payment in the Russian Federation of baggage fees displayed in a foreign currency shall be made in Russian roubles using a system-based exchange rate with the exchange rate of the Central Bank of Russia. Exchange rates for payment purposes are updated weekly on Wednesdays.

[2] For flights originating in the USA, fees in USD apply to the whole route. For flights to the USA, fees in EUR apply to the whole route.

Baggage fees for checked baggage for advance payment [3]

If you are planning to carry checked baggage exceeding the free baggage allowance, you can pay for such baggage in advance at discounted rates.

Advance payment fees apply only for flights operated by Aeroflot and subsidiaries Aurora and Rossiya under Aeroflot's commercial management (flights with the SU code and number in the ranges 5400-5799, 5950-6999). You can pay online on Aeroflot PJSC's website or in the mobile app in the Booking Management section until check-in closes, as well as in Aeroflot PJSC's sales offices (offices of Aeroflot PJSC's authorized agents) or through Aeroflot's call centre no later than 24 hours before departure. The number of baggage pieces which can be paid in advance is limited: the total number of baggage pieces for each passenger must be no more than 4 (including pieces included in the free baggage allowance).

Further information on the Prepaid Baggage service

Class of service
(free baggage allowance)
Baggage category Domestic flights within Russia International flights
from the USA to the USA, from/to Cuba and Asia (Thailand, Vietnam, Indonesia, Japan, China, Hong Kong, South Korea, Mongolia, India, Maldives, Sri Lanka), except for direct flights between cities in the Asian part of Russia and other Asian cities other international flights (including direct flights between cities in the Asian part of Russia and other Asian cities)
Fee, RUB Fee, EUR

Economy: Lite fares (not provided)

First baggage piece up to 23 kg

2,000 / RUB 2,000

40 / EUR 40

Second baggage piece up to 23 kg

2,000 / RUB 2,000

40 / EUR 40

Third* baggage piece up to 23 kg

6,000 / RUB 6,000

120 / EUR 120

Economy
(1 piece, 23 kg)

Second baggage piece up to 23 kg

2,000 / RUB 2,000

70 / EUR 70

80 / EUR 80

40 / EUR 40

Third* baggage piece up to 23 kg

6,000 / RUB 6,000

140 / EUR 140

160 / EUR 160

120 / EUR 120

Economy, Comfort
(2 pieces up to 23 kg)

Third* baggage piece up to 23 kg

6,000 / RUB 6,000

140 / EUR 140

160 / EUR 160

120 / EUR 120

Business **
(2 pieces, 32 kg each)

Third* baggage piece up to 32 kg

6,000 / RUB 6,000

140 / EUR 140

160 / EUR 160

120 / EUR 120

*as well as each subsequent baggage piece

** if the free baggage allowance is more than 2 pieces, the fee for each additional piece is the same as for the third baggage piece

The fees for advance payment are specified for standard baggage pieces (with the sum of 3 dimensions not exceeding 158 cm). Advance payment for excess and/or oversized baggage is only available at Aeroflot PJSC sales offices (offices of Aeroflot PJSC authorised agents). If a passenger wishes to pay for excess and/or oversized baggage in advance, the rates for payment at the airport will be applied.

[3] The payment in the Russian Federation of baggage fees displayed in a foreign currency shall be made in Russian roubles using a system-based exchange rate with the exchange rate of the Central Bank of Russia. Exchange rates for payment purposes are updated weekly on Wednesdays.

Service charges and fees

  Carriage
  Within the Russian Federation Abroad
Ticketing at a sales office

800 / 800 RUB

25 / 25 EUR

Reticketing at a sales office

800 / 800 RUB

25 / 25 EUR

Inquiry services

1000 / 1000 RUB[2]

[2] The following inquiry services are provided on a paid basis:

  • Flight certificates (in case of loss of the the boarding pass required for accounting purposes);
  • Air ticket purchase and flight certificates (in case of loss of the passenger receipt, itinerary receipt, or payment receipt needed for accounting purposes);
  • Ticket cost certificates for used tickets;
  • Information on the cost of carriage within the Russian Federation, if the passenger travels outside of the Russian Federation (calculated using the ratio of the great-circle distance travelled in the airspace of the Russian Federation to the total distance covered by the aircraft);
  • Printout of the booking authenticated by seal (stamp) for submission to the consulate;
  • Ticket cost reference;
  • Ticket cost confirmation document for a partially used ticket, if the payment receipt was returned upon refund;
  • Translations of baggage receipts into the Russian language.
Inquiry services are free for the following individuals and legal entities:

 

  • Federal executive and legislative authorities;
  • Executive and legislative authorities of the subjects of the Russian Federation and local government bodies;
  • Courts (as part of legal proceedings);
  • Lawyers providing legal assistance;
  • employees of Aeroflot PJSC.

________________________________________________________________________________

* The payment of fares and fees in the Russian Federation displayed in foreign currencies shall be made in Russian roubles at the systematic exchange rate calculated on the basis of the exchange rate of the Central Bank of Russia. Exchange rates for payment purposes are updated weekly on Wednesdays.
** Service fees collected at Aeroflot's sales offices are non-refundable, except for the cases of a forced return of a fully unused ticket.
*** If an air carriage agreement stipulating the carriage charge to be non-refundable in case of termination due to voluntary waiver of carriage by the passenger in part or in full is terminated, the booking charge will not be refunded.

"Space+" service

The provision of the “Space+” service allows to choose enhanced-comfort seats in economy-class cabins, these seats have an extra legroom and that is particularly important during the flight.
You can enquire for the "Space+" service at the airport check-in counter for scheduled medium-haul and long-haul flights on direct and connection flights. To upgrade to the ‘Space+’ service just enquire with an airport employee at the check-in counter as to availability, and if possible you will be checked in to a more comfortable seat. You can pay for the service at the excess baggage desk, at the Aeroflot counters, or airport handling agent office at the counters of a ground handling company in airports within the Russian Federation, or international airports.

Space+ service is available on:

  • Short haul flights;
  • Medium haul flights;
  • Long haul flights.

The Space+ service costs:

  • For short-haul flights (under 3 hours), RUB 1,000/RUB 1,000 for domestic flights, or EUR 20/EUR 20 for international flights.
  • For medium-haul flights (3 to 6 hours), RUB 1,600/RUB 1,600 for domestic flights, or EUR 40/EUR 40 for international flights.
  • For long-haul flights (over 6 hours), RUB 3,200/RUB 3,200 for domestic flights, or EUR 75/EUR 75 for international flights.

Exceptions: for flights between Moscow (to/from Sheremetyevo airport) and Yerevan, Belgrade, Hamburg, Zagreb the service costs EUR 40/EUR 40; between Moscow (to/from Sheremetyevo airport) and Irkutsk it costs RUB 1,600/RUB 1,600.

Payments shall be made in US dollars at the exchange rate on the date of payment.

The “Space+” service has also become available on Aeroflot scheduled flights operated by “Donavia”, “Rossiya airline” and “Aurora airline”.
For more detailed information please follow the link http://www.aeroflot.ru/en/information/legal/space_plus_terms

"Internet on board" service

"Internet on board" service is available only after a plane has climbed out.
To use "Internet on board" service, please, turn on Wi-Fi on your device (smartphone, laptop or tablet pc), connect to "Aeroflot" access point, start a web-browser and choose a preferable service plan.
The service is paid during a flight, according to tariffs listed on registration page, and available by non-cash transfer only. VISA, MasterCard, American Express, JCB and Discover debit and credit cards are accepted. Payment will be performed after a flight.

The service cost:

А330 tariffs

Traffic period

МBs included in the tariff

Price*

Small

15 min

10

$ 5

Medium

1 h

30

$ 15

Large

3 h

100

$ 40

Infinite

Entire flight

150

$ 50

 

В777

МBs included in the tariff

Price*

Medium

30

$ 15

Large

100

$ 40

Price* 1 МB in excess of the limit - $ 1

For more detailed information please follow the link http://www.aeroflot.ru/en/information/onboard/wifi

Notification about government taxes, fees, and duties

The price of a ticket may include taxes, fees, and duties levied by government agencies of specific countries on air transport.
The cost of a ticket may comprise taxes, fees, and duties set by government agencies of specific countries where uplift is performed.