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Company News

03 October 2015

Information for Transaero passengers with tickets for 3, 4 and 5 October

To ensure uninterrupted transportation for passengers of Transaero, Aeroflot has established a flight coordination centre to oversee Transaero operations. Transaero passengers will be carried up to 15 December on Transaero flights, and by Aeroflot Group companies and other Russian carriers.

All passengers with Transaero tickets for 3, 4 and 5 October will be carried by Transaero flights. After these dates carriers may change on a number of routes. At present a plan is being drawn up for flights on 6-7 October. A three-day flight schedule will be updated daily on the websites and official social media accounts of Aeroflot and Transaero.

Passengers with tickets dated after 00.00 on 15 December can apply for a full refund at the point of sale. More information on the refund rules can be found on the websites of Transaero: http://transaero.ru/ru/2015-10-02-press/ and Aeroflot: http://www.aeroflot.ru/cms/en/new/54411

Aeroflot guarantees to fulfil its obligations to passengers of Transaero.