Dear customers, we inform you that requests received Monday through Thursday after 6:00 PM (Moscow time) will be processed the next day from 9:00 AM (Moscow time). Requests received on Friday after 3:30 PM (Moscow time), weekends and public holidays are processed the next business day (Monday or the one following the holiday) from 9:00 AM (Moscow time).
On urgent issues please contact us on:
+7 (495) 223 55 55 in Moscow, 8-800-444-55-55 - from Russian regions, free of charge, firstname.lastname@example.org or any Aeroflot sales office.
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