Currently, we are receiving extremely lots of requests connected with bookings of our passengers. The situation with the spread of coronavirus in the world is changing every day and in this regard, additional restrictions implementing by the countries of origin, destination or transfer.
Please note that the processing time of your message can be increased.
Given Aeroflot’s extended deadlines for reissuing and returning airline tickets, we ask you don’t send any repeated requests until you receive answer from our specialist.
Aeroflot convincingly asks all passengers to postpone calls to the call-center for urgent issues of refunds and reservation changes.
For more details please read "Company News".
We apologize for any inconvenience caused.