Miles overdraft

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  Select the required number of miles packages

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  One package = 1,000 miles

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  award ticket issuance: on the website, as well as via the contact center and concierge service

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  advance award upgrade with ticket reissuance: via the contact center and concierge service

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  pre-order of award upgrade without ticket reissuance: on the website, provided that the Miles Overdraft service has been pre-activated in the member's personal account

Miles overdraft can only be used for a single booking

How to order

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  Go to the "Miles overdraft" section in your Aeroflot Bonus personal account

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  Specify the required number of miles packages

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  Pay the service fee

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  If you have an overdraft within your level privileges, it is automatically included in the total amount available for orders

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  The issued Miles overdraft will be displayed in your personal account, but your account balance will not increase

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  previously issued and unused Miles overdraft

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  used and repaid Miles overdraft

• Rules and conditions of the service

  Aeroflot Bonus members have access to the Miles Overdraft service (hereinafter referred to as the Service or Overdraft), which provides a certain number of miles for an award ticket or an award upgrade if there are not enough miles on the account, with its subsequent refund. A fee is charged for the provision of the Service.¹ The service is available to Aeroflot Bonus members of any level over the age of 18 and provide a certain number of miles available based on the activity of the Aeroflot Bonus member in the program for the last 12 months and proper fulfillment of obligations (with previously issued and repaid Overdrafts) at the time of Service provision. Select only the required number of miles packages to issue an award within a single booking. Unused miles within the issued Overdraft will be cancelled – you will not be able to use them for the next booking. The service fee is non-refundable.

    1. Rules of Service registration 1.1. The service is available to the Members of the Aeroflot Bonus Program of PJSC «Aeroflot» of any level, with the exception of program Members who have not reached the age of 18 years old, in the personal account on the website www.aeroflot.ru and in the mobile application (hereinafter referred to as the Personal Account) in real time. 1.2. The Service is obtained by placing orders in the form of packages of miles with the maximum possible amount. The package value is 1,000 miles. 1.3. The number of available mile packages is provided individually based on the activity of the Member in the Aeroflot Bonus program for the last 12 months, including the number of miles earned for flights, the use of a co-branded card, promotions and special offers, for goods and services of the program's partners, as well as based on the duration of participation in the program, the positive or negative repayment history of previously taken Overdrafts. 1.4. In order to receive the Service, you shall pay a fee. The fee amount is indicated in the Aeroflot Bonus member's personal account when requesting the Service in the Miles Overdraft section. The fee is paid in rubles through the use of payment cards. Aeroflot reserves the right to change the fee amount unilaterally with the publication of information on the website of Aeroflot PJSC. 1.5. After the successful provision of the Service, the issued Overdraft is reflected in the Personal Account, the account balance does not increase. The service is considered to be provided at the time of issuing the Overdraft, the Service provided and the fee paid for it are not refunded to the Member. 1.6. The number of Overdrafts issued per Member during the year is unlimited (provided that the Overdraft usage and repayment rules are followed). 1.7. If there are any issued and unused or used and outstanding Overdrafts on the account, then you cannot apply for a new Service.

    2. The rules for using the Miles Overdraft service 2.1. The use of the Service is only available to book an award flight or arrange an award upgrade. 2.2. An overdraft issued as part of promotions or Member level privileges is automatically included in the total amount of miles available for the Service. 2.3. The purchased Service shall be used within the prescribed period. The validity period of the issued Overdraft is indicated in the Member's Personal Account. If the Service has not been used, it switches to the "Cancelled" status and is displayed in the corresponding section of the Personal Account. 2.4. If, within the prescribed period in accordance with Clause 2.3 hereof for the provision of the Miles Overdraft service, only a part of the issued Overdraft has been used, then the Service is considered to have been used in full. After repaying the used part of the miles, the Overdraft will be closed as used and redeemed. Use of the remaining part of the miles is not provided. 2.5. The Service can be cancelled only before the Overdraft is used. The Service can be cancelled in the Member's Personal Account. The Service fee is not refunded to the Aeroflot Bonus Member if the Service is cancelled. 2.6. The next Service order is possible only after repayment (refund to the account) or cancellation of a previously purchase Overdraft. 2.7. Information about available, used, and repaid Overdrafts is available in the corresponding section of the Personal Account on the website www.aeroflot.ru and in the mobile app. 2.8. Aeroflot PJSC does not assume any obligations or responsibilities in case the Member has not used the Service before the end of the Overdraft validity period.

    3. The rules for repayment of the Miles Overdraft service 3.1. The used Overdraft shall be repaid on time. The repayment period is calculated automatically and is reflected in the Member's Personal Account in the Miles Overdraft section. Repayment takes place in the order of priority according to the repayment period. A reminder about this is sent to the Member's email address specified in the profile of the Personal Account. 3.2. The history of repayment transactions is reflected in the Member's Personal Account. 3.3. The Overdraft is refunded/redeemed automatically by the system from the miles credited to the account for flights, for using a co-branded card, for additional services and goods from partners, for promotions, as well as transfers from other persons. 3.4. After repayment of the Overdraft within the prescribed period, the Member can apply for a new Service. 3.5. Deleting of the account from the program via the Personal Account on the website www.aeroflot.ru or in a mobile application, as well as by contacting the program via the Feedback form, if there is a registered/used/fully outstanding Overdraft, it is not available. 3.6. If the Member withdraws consent to the processing of their personal data in the presence of a registered/used/fully outstanding Overdraft, Aeroflot PJSC is entitled to process the Member's personal data until repayment of the Overdraft (in accordance with clause 2.1.7.7 of the Program Rules). 3.7. In case of non-fulfillment of the Overdraft repayment conditions, Aeroflot PJSC reserves the right to exclude the Member from the program without the possibility of re-joining the Program. ¹No fee is charged when providing an Overdraft as part of promotions or Member level privileges.