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Company News

02 March 2018

Passenger on Geneva-Moscow flight charged over disruptive behavior

Moscow, 2 March 2018 – A criminal case has been brought against passenger Andrei Zubkov, who committed gross violations of the rules of conduct on flight SU 2381 Geneva-Moscow on February 23, under articles 213 (“Hooliganism”) and 318 (“Use of Violence Against a Representative of the Authorities”) of the Russian Criminal Code. The case was initiated by the Investigative Bodies of the Moscow Inter-Regional Transport Investigations Directorate of the Investigative Committee of Russia.

On 24 February, Mr Zubkov was charged under Article 20.21 of the Russian Administrative Code (“Appearing in Public Places in a State of Alcoholic Intoxication”) and sentenced to administrative arrest for a period of 10 days.

 Aeroflot takes a zero-tolerance policy regarding disruptive individuals on board. The Russian flag carrier puts the safety and comfort of passengers first and foremost, and will continue to deal with any attempts to violate public order on board in the strictest manner.

 Vladimir Alexandrov, Aeroflot’s Deputy CEO for Legal and Property Affairs, said:

“Disruptive behaviour on board can be classified as an action that poses an elevated threat to public safety, as it takes place on board an aircraft with hundreds of passengers gathered in an enclosed space at a great height. Rowdiness and inappropriate behavior on board cause discomfort and psychological distress to other passengers. Russian law currently allows airlines to assert the right of their passengers and crew to a safe flight, and Aeroflot will therefore continue taking steps to prosecute disruptive passengers to the full extent of the law.”

 Aeroflot also reminds passengers that from June 2018, Russian airlines will legally be able to add offenders to a black-list and deny them future transportation.


 About Aeroflot

Aeroflot is Russia’s flagship carrier and a proud member of the SkyTeam global airline alliance. Aeroflot and its partners serve 1,074 destinations in 177 countries worldwide. In 2017, Aeroflot carried 32.8 million passengers (50.1 million passengers as Aeroflot Group including subsidiaries).

Aeroflot became the first Russian airline to be awarded Four Star Airline status by Skytrax in recognition of the high-quality of its customer service. In 2017, Aeroflot was named Best Airline in Eastern Europe for the sixth time at the Skytrax World Airline Awards.

In 2017, Aeroflot was named the most powerful brand in Russia and the world’s strongest airline brand by leading valuation and strategy consultancy Brand Finance. Aeroflot was also named Best Major Airline in Europe by TripAdvisor travellers and recognised as the Favourite International Airline in China at the Flyer Award Ceremony 2017.

Aeroflot operates one of the youngest fleets in the world with 228 aircraft. Aeroflot is based in Moscow, at Sheremetyevo International Airport.

Aeroflot is among the global leaders in aviation safety, with a European Community Safety Assessment of Foreign Aircraft (SAFA) Index, the main globally recognized safety parameter, comparable to global peers.

The first Russian carrier to enter the IATA Operational Safety Audit (IOSA) register, renewing its registration for the seventh time in 2017, Aeroflot has successfully passed the IATA Safety Audit for Ground Operations (ISAGO) and is fully ISO 9001:2015, ISO 14001:2004 compliant.

Find out more at http://www.aeroflot.com/