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Company News

06 January 2018

Information for passengers travelling from New York on 5-6 January

Passengers are advised that Aeroflot has made the following alterations to its timetable as a result of the closure of John F. Kennedy Airport (JFK) due to adverse weather conditions.

Departure times* have been changed for the following flights:




New departure date and plan


SU123 will be operated as SU533

Washington — SVO

05.01.2018 22:00


SU101 will be operated as SU537

New York — SVO

06.01.2018 08:00


SU103 will be operated as SU539

Washington — SVO

05.01.2018 22:30



New York — SVO

05.01.2018 19:05



New York — SVO

05.01.2018 20:40



New York — SVO

06.01.2018 04:00

*Local time

Passengers booked on flights SU533 and SU539 will be provided with transfers from New York to Washington.

Passengers holding tickets for flights operated under the SU code (direct and transfer flights) with departure dates of 4, 5 and 6 January 2018 may (at no additional cost):

- rebook for departure dates up to 08.01.2018 inclusive, including on connecting flights to/from New York operated by other airlines; return flights may also be rebooked at the same time to retain the original visit length (plus/minus three days)

- receive a full refund at the point of sale of the ticket

Passengers will be informed through Aeroflot’s call-centre. Passengers arriving at the airport will be provided with all necessary support in line with aviation regulations and Aeroflot’s standards.

More information is available from Aeroflot’s 24-hour call centre : +7 495 223 5555, 8-800-444-5555 (free call in Russia), via the contact centre's global free-call numbers (available on the website: https://www.aeroflot.ru/ru-en/offices/free_numbers) and at Aeroflot sales offices