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FAQs

Corporate Loyalty Program Questions

How to become a member of the Corporate Loyalty Program?

How can I change my itinerary, get a refund, or change the flight date in an e-ticket?

What payment methods are available to corporate customers purchasing tickets online?

What benefits will my company enjoy by joining the Corporate Loyalty Program?

How soon will we be able to pay for the tickets by the bonus points accrued?

Is it possible for an organisation to make a deposit to expedite payment for air travel, i.e. an advance payment system?

Must we sign a contract when joining the Corporate Loyalty Program?

What does the air travel fare mean?

Is booking always done from the personal account?

What are the differences between the Aeroflot Bonus and the Corporate Loyalty Programs?

Are any miles awarded to Aeroflot Bonus members when buying tickets through the Corporate Loyalty Program?

Is it possible for a company to join the Corporate Loyalty Program and continue to book tickets via the service agent we have been working with?

Who are the target audience of the Corporate Loyalty Program?

How long does a Corporate Loyalty Program member's account remain active?

What happens after the online application form is submitted?

What happens upon receipt of the signed Terms from the customer?

How are a Program customer's work and their adherence to the terms of support monitored?