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Company News

26 December 2005

Aeroflot: Onboard offences dynamics declined in 2005

Aviation security service of Aeroflot, JSC published the summarised statistics for offences committed on board of the company's aircrafts in 2005. The number of officially registered offences committed by passengers was up by 8% and totaled 99 (against 92 in 2004, 11% up on 2003). Around 70% of all offences committed by passengers in the state of alcoholic intoxication, and over 40% were handed over to the local law-enforcing officials upon the arrival, in Russia as well as abroad; 22 passengers were refused the flight back.

The problem of 'air rage', common for airlines worldwide since mid-1990es, has been in the company's focus. As an upsurge of anti-social behaviour on board had been threatening the security of flights, the Aeroflot Aviation security service developed a special programme for onboard offences prevention and warding off persistent offenders. Apparently a positive result of Aeroflot's activities, the measures proved effective and helped to reduce the offences dynamics in 2005.

Traditionally, the number of 'air rage offenders' increases during high seasons, when passenger load boosts. In January, 2005, an aircraft operating rout Moscow-Toronto had to force-land in Keflavik airport, as a heavily intoxicated passenger was threatening the security of the flight. In March, a passenger on board of an aircraft flying from Tokyo started to threaten the crew as the aircraft was approaching Sheremetyevo, demanding that the flight should by continued as far as Chechnya. Immediately after landing, the passenger was handed over to officials from the federal Security Service and the Line Department of Internal Affairs. Two passengers committing anti-social were refused admission to the company's flights in June.

Due to some imperfections in the Russian law, air carriers often have to deal with the problem on their own. Aeroflot has compiled a database of all offences committed on board, so that the crew is warned in case they have a potential offender on board. In the case of an onboard offence, the company may cancel the return ticket.

Attendance of certain flights by specially trained officials has proved an effective instrument for warding off offences on board, over 40% of all air rage attempts prevented by members of the attendance group.

The Aeroflot's attitude towards anti-social behaviour onboard is unchanging: no offence shall remain unpunished, according to Azat Zaripov, Deputy Head of the Aviation security service of Aeroflot, JSC. 'The situation will be also remedied by the new laws that are being currently developed by the aviation authorities and the airlines representatives. The existing law projects "On amending the Criminal Code of the Russian Federation and the Administrative Code of the Russian Federation", "On amending the Aviation Code of the Russian Federation" tighten passenger's responsibility for violating the rules of behaviour onboard and in the airport. Aircarriers believe that the comprehensive Federal law project "Safeguarding Civil Aviation Against Acts of Unlawful Interference", elaborated by the carriers' representatives, will provide the most effective instrument for fighting the problem", emphasised Zaripov.