warning!You useInternet Explorer. Certain functions may not work correctly. We recommend that you use a different browser.

Company News

09 August 2004

Passenger-abuser refused in return flight and reservation for Aeroflot flights in future

According to Aeroflot Administration's decision Aeroflot passenger Mr. Gailis was refused to make a return flight SU-248 London-Moscow on August 10, 2004, and to reserve any Aeroflot flights in future.

Last weekend Mr. R. Gailis, a Russian citizen, traveled by Su582 flight Moscow-London, economy class, seat 16D, on August 7, 2004, was in a state of alcohol intoxication and behaved aggressively saying rude things to stewards and ignoring their demands to calm down; he threw away captain's written notice, arriving at the destination airport he smoked in the apartment. So, Mr. Gailis broke the Company's Rules of Passengers Conduct during Preflight Service and Aboard many times. According to ICAO and IATA demands on sanctions to abusers the captain called the police aboard and they took this passenger to the police station. After the investigation in the police station Mr. R. Gailis was given a notice that he would be arrested if acted in violation of the law in England.

As earlier reported, in accordance with Air Law of the Russian Federation and government regulation Aeroflot-Russian Airlines Board introduced changes and supplementary statements into Instruction on Air Carriages of Passengers and Baggage aiming to protect the interests and health of passengers on board of airliners. Now, according to new rules, a passenger can be refused in seat reservation in case he/she used to break the Rules of Conduct earlier and also on the basis of officially made notice.

Aeroflot announced already hooligan behavior is not permitted aboard for it may violate passengers' and the crew's safety and comfort. According to international experience embodied in Convention on Offences and Certain Other Acts Committed on Board Aircraft (Tokyo, September 14, 1963) and Convention for the Suppression of Unlawful Acts Against the Safety of Civil Aviation (Montreal, September 23, 1971) and fighting against "air hooliganism" the airline company applies measures to abusers according to laws currently in force. There was also worked out a draft law on Civil Aviation Protection against Acts of Unlawful Intervention.