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Company News

20 June 2017

Aeroflot named Best Airline in Eastern Europe for sixth time at Skytrax World Airline Awards

20 June 2017, Moscow – Aeroflot has again scooped the title of Best Airline in Eastern Europe at the Skytrax World Airline Awards, held today at the Paris International Air Show at Le Bourget. The Russian flag carrier took the title for the sixth time overall and the fifth year in a row.

Known as the Oscars of the aviation world, the World Airline Awards are handed out annually by Skytrax, the leading global authority on airline and airport service quality. Ratings are based on the world’s largest passenger satisfaction survey, which was held from August 2016 to May 2017 with online voting in English, Spanish and Chinese.

Passengers from more than 100 countries took part, and almost 20 million questionnaires were submitted. The survey covered 320 airlines worldwide and evaluated almost 50 indicators across ground and airport services, on-board product and cabin service.

Aeroflot participated this year for the first time as a 4-Star Airline, having become the first Russian airline to gain this status from Skytrax in 2016. 4-Star Airline status places Aeroflot firmly among the global elite alongside carriers such as Lufthansa, Emirates, Air France-KLM and BA.

“Being named Best Airline in Eastern Europe for a sixth time is a great honour and recognition” said Vitaly Saveliev, CEO of Aeroflot. “All of our triumphs are due first and foremost to effective management and the hard work of all of our staff, who work as a single team united to achieve our goals. We keep the bar high, but we intend to raise it even higher. Our goal is to become the Best Airline in Europe, which will mean even more outstanding service for our passengers and a qualitatively new global status for Aeroflot”. 

About Aeroflot

Aeroflot is Russia’s flagship carrier and a proud member of the SkyTeam global airline alliance. Aeroflot and its partners serve 1,062 destinations in 177 countries worldwide. In 2016, Aeroflot carried 29 million passengers (43.4 million passengers as Aeroflot Group including subsidiaries).

Aeroflot became the first Russian airline to be awarded Four Star Airline status by Skytrax in recognition of the high-quality of its customer service. In 2017, Aeroflot was named Best Airline in Eastern Europe for the sixth time at the Skytrax World Airline Awards.

In 2017, Aeroflot was named the most powerful brand in Russia and the world’s strongest airline brand by leading valuation and strategy consultancy Brand Finance. Aeroflot was also named Best Major Airline in Europe by TripAdvisor travellers and  recognised as the Favourite International Airline in China at the Flyer Award Ceremony 2017.

Aeroflot operates one of the youngest fleets in the world with 197 aircraft. Aeroflot is based in Moscow, at Sheremetyevo International Airport.

Aeroflot is among the global leaders in aviation safety, with a European Community Safety Assessment of Foreign Aircraft (SAFA) Index, the main globally recognized safety parameter, comparable to global peers.

The first Russian carrier to enter the IATA Operational Safety Audit (IOSA) register, renewing its registration for the seventh time in 2017, Aeroflot has successfully passed the IATA Safety Audit for Ground Operations (ISAGO) and is fully ISO 9001:2008, ISO 14001:2004 compliant.

Find out more at www.aeroflot.com.