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Pay via Aeroflot’s Contact-center

Just dial us to buy a ticket!

A new way to book Aeroflot flights – by voice menu. Now you can just call Aeroflot’s Contact-center +7 (495) 223-55-55 or 8-800-444-55-55 (free of charge for Russia) book a flight and pay for it at once.

How to pay for a ticket with an automatic voice system

  1. Call Aeroflot’s Contact-center +7 (495) 223-55-55 or 8-800-444-55-55 (free of charge for Russia), book a flight and pay for it by phone right away.
  2. If you want to pay for a ticket, after the booking an operator will connect you to the automatic voice system.
  3. Prepare your credit/debit card and switch phone to the tone mode.

You need: card number, card expiration date and a code from the back of your card.

  1. Follow the voice instructions
  2. Enter your card number. Press #.
  3. Enter 2 digits of card expiration month. Press #
  4. Enter 2 digits of card expiration year. Press #
  5. Enter CVV code – last three digits on the back of your card.
  6. The systems repeats your information “You entered: Card number XXXX, card expiration date XXXX: month XX, year XX, code. If correct, press “1”.
  7. Don’t hang up the phone, the system needs time to process the information.
  8. If the information is correct and a bank confirms the payment, the system says:
    “Your payment is accepted. You will get an email with flight information. Thank you!”

The process of changing/returning tickets booked through Aeroflot’s Contact-center is performed according to the set rules and restrictions.

-  Pay by phone (as well as on the web site) is terminated for 6 hours before departure.

-  More: http://www.aeroflot.ru/cms/en/afl_bonus/spend_miles/pay_by_phone