Service Class Upgrade
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Aeroflot Airlines OJSC provides passengers with a paid service to upgrade their service class (to Business Class) at check-in for regular flights, except for code-share flights SU3000-4999.
The service applies only to passengers who have paid tickets issued up to October 31, 2016, under direct or through fares in booking classes W, Y, B, or using the business travel pass scheme. The service is not available if a ticket has been issued on or after November 1, 2016.
If transit is included in the passenger’s flight, upgrade to Business Class is only permitted on the first leg of the flight, in each direction of the journey. If the passenger transits at Sheremetyevo Airport, upgrade to Business Class is also allowed on the flight from Moscow, and must be paid at the Aeroflot Sales Office in the transit zone of Sheremetyevo Airport. If a transit passenger must leave the transit zone of Sheremetyevo Airport, he/she may request an upgrade for a later flight at the check-in desk in the departure hall.
A passenger, who has paid for the upgrade at the check-in desk, will not receive an invitation to visit the Business Class Lounge and will not be entitled to extra baggage allowance.
Miles for the Aeroflot-Bonus Programme are awarded in accordance with the original fare paid.
This service may be used by passengers travelling with PREMIUM-Comfort, PREMIUM-Economy and Business Travel tickets (booking classes W, Y, B according to fare application rules).
Service rates depend on the distance between the points of origin (more detailed information on service rates for a particular direction can be obtained at Aeroflot Sales Offices). Aeroflot reserves the right to limit the provision of services depending on the actual load of the flight, as well as the right to make changes to the terms and conditions of service before payment, without prior notice.
This service is not available for direct air carriage from Moscow to Simferopol, Kaliningrad, Vladivostok, Khabarovsk, Yuzhno-Sakhalinsk, Petropavlovsk-Kamchatsky and from Simferopol, Kaliningrad, Vladivostok, Khabarovsk, Yuzhno-Sakhalinsk, and Petropavlovsk-Kamchatsky to Moscow.
Upgrade services are available not later than one hour prior to check-in time indicated on the passenger’s ticket.
The following discounts are available for established service rates:
- 50% discount for children between 2 and 11 years of age;
- 90% discount for lap infants up to two years of age.
If higher duties/taxes for Business Class are imposed by foreign states at the departure airport, the difference between the paid and due duties shall be added to the initial rate.