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Award Upgrade on Aeroflot Group flights

Award Upgrade on Aeroflot Group flights

Preliminary Award Upgrade

AWARD UPGRADE AT CHECK IN

Award Upgrade for flights operated by Aeroflot Group from Economy to Comfort class or Business class and from Comfort to Business class can be requested in advance at Aeroflot sales offices or Aeroflot representative offices all over the world. An Award upgrade can be requested in case of:

  • Seats availability on eligible fares in the corresponding class;
  • Amount of miles necessary for upgrade from Economy class to Business class equals the amount of miles necessary for issuing an award economy class ticket (Round Rrip);
  • The amount of miles necessary for upgrade from Economy to Comfort class and from Comfort class to Business class two times less;
  • On Round Trip route;
  • For a member himself or with Award transfer to the third party.

Please, check seats availability and book tickets in advance via Aeroflot Contact center.

If a member has a ticket issued under fares eligible to an Award upgrade according to the programme rules an Award upgrade can be requested via Aeroflot contact center if there is no difference in airport taxes and fees charge for Economy or Business class passenger service as of the time of contacting the contact center.

If there is a difference in airport taxes and fees extra charge can be paid at Aeroflot sales offices or Aeroflot representative offices.

If a member has not an Economy class ticket or while issuing an Award upgrade but there is a confirmed reservation in the class which will be paid an Award upgrade can be requested at Aeroflot sales offices/representative offices.

When requesting an Award upgrade at Aeroflot sales offices/Aeroflot representative offices a member need to show the original/copy/ temporary membership card and the passport.

Now you can issue Award Upgrade from Economy class to Business class while checking in if you have paid ticket in the eligible Economy class fares. Award upgrade can be issued in case of:

  • Seats availability on award fares in Business class as of the moment of registration
  • Only for direct One Way flight
  • Not later than one hour prior to departure
  • Upgrade from Economy to Business class only
  • Upgrade requires 50% of miles necessary for round trip Economy class ticket

Both for the member or all the passengers in the same reservation

Yet the service is available for departure from Sheremetyevo International Airport (D, F, E) only, but the list of airports will be enlarged in the nearest future. In case of award upgrade at check in access to lounge is not provided. Free baggage allowance corresponds to Economy class fares.

To issue an Award upgrade you need to indicate your Aeroflot Bonus member in the reservation. Don’t forget to indicate your membership number in the booking before the flight.

Award upgrade on SkyTeam flights [*]

Award upgrade on SkyTeam airlines from Economy class to Business class can be issued in advance at Aeroflot sales offices or Aeroflot representative offices all over the world. Award upgrade can be requested:

  • On Round Trip or One Way flights
  • if a member holds an economy class ticket at an unrestricted fare purchased from any SkyTeam partner
  • Mileage upgrade is only available on flights operated by SkyTeam members (flights may involve one or several SkyTeam airlines).
  • in case there is at least one international segment.
  • The amount of miles for Award upgrade on a Round Trip flight equals the amount of miles necessary for Award upgrade for Economy class ticket
  • After the travel starts, a member may use award miles of a different SkyTeam frequent flyer program for an upgrade on a return flight. Upgrade for miles of the second FFP is not available till the end of itinerary upgraded for miles of the first FFP.

[*] - except Alitalia, Air Europa, Kenya Airways.

Fares eligible for Award Upgrade.



1. Аэропорт Шереметьево, терминалы D, E, F


 

Class of service Fare group Fare basis prefix
Comfort class FLEX Comfort WF, SF, AF
Economy class FLEX Economy YF, BF, MF, UF, KF, HF, LF QF, TF, EF, NF

For flights between Moscow and Kazan, Moscow and Rostov-on-Don and between Yuzhno-Sakhalinsk and Khabarovsk upgrade is possible for tickets paid for the CLASSIC fare group of Comfort Class.

For the tickets purchased for flat rates for Petropavlovsk-Kamchatsky, Khabarovsk, Yuzhno-Sakhalinsk, Kaliningrad, Simferopol, Magadan* upgrade at check in is not permitted.

*for flights from 01.01.2017.

Class of service Fare group Fare basis prefix
Comfort class FLEX Comfort WF, SF, AF
Economy class FLEX Economy YF, BF, MF, UF, KF, HF, LF QF, TF, EF, NF

For flights between Moscow and Kazan, Moscow and Rostov-on-Don and between Yuzhno-Sakhalinsk and Khabarovsk upgrade is possible for tickets paid for the CLASSIC fare group of Comfort Class.

For the tickets purchased for flat rates for Petropavlovsk-Kamchatsky, Khabarovsk, Yuzhno-Sakhalinsk, Kaliningrad, Simferopol, Magadan* upgrade at check in is not permitted.

*for flights from 01.01.2017.

 
Airline Fares eligible for Award Upgrade Award fares
Air France (Flying Blue) Y O
KLM (Flying Blue) Y O
China Southern (Sky Pearl Club) Y O
China Eastern (Eastern Miles)
Shanghai Airlines
Y, B, M O
China Airlines (Sky Pearl Club) Y I
Delta (Sky Miles) Y, B O
Korean Air (Sky Pass) Y Z
Czech Airlines (OK Plus) Y, M I
Aeroflot (Aeroflot Bonus) Y, S O
Saudia Airlines (Alfursan) Y D