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Head of Family responsibilities

Any member of a Participating Family above18 years of age can be designated as Head of Family in Aeroflot Bonus Family program.

Head of Family shall ensure that the application form, the list of Family Members participating in the program and their personal data are submitted to Aeroflot Bonus Family.

Head of Family shall be responsible for updating the personal data of Family Members participating in the program. Member information can be updated by sending a request to bonus-family@aeroflot.ru e-mail address or online at our website.

If the list of Family Members undergoes changes, Head of Family shall inform Aeroflot Bonus Family program accordingly. If Head of Family wishes to add another Member to the list, an application shall be submitted to Aeroflot Bonus Family. New members can not be added more frequently than once in 6 months since the registration of the latest application for membership. Head of Family can also submit a request for deleting a participant from the list of Family Members at any time.Members account type (head, spouse and member) can not be changed more frequently than once in 6 months since the registration of the latest application, an application shall be submitted to Aeroflot Bonus Family as well.

Head of Family shall monitor the account, correct the data if necessary and submit requests for award ticket transfer.

Head of Family shall preserve the confidentiality of the Secret Password for the account.

Head of Family shall be responsible for obtaining information about Aeroflot Bonus Family program.