We strive to make your Aeroflot Bonus experience as pleasant as possible, which is why we are constantly working on improvements to our services.
From March 20th until March 29th, 2016 we will undergo a number of enhancements to Aeroflot Bonus Platform. For this reason, the following services will be temporarily unavailable:
● Online services of personal accounts of Aeroflot Bonus programme members.
● Redemption of miles towards programme awards:
- award tickets;
- award upgrades;
- goods and services offered by the partners of the Aeroflot Bonus programme.
● Updates of the members tiers, cards issuance and delivery.
You can continue to earn Aeroflot Bonus miles during the scheduled maintenance.
All accrued miles will be credited to your account by April 30, 2016.
To avoid possible inconvenience, we kindly recommend you to do the following activities prior to March 20, 2016:
● Issue your award tickets or arrange award upgrades, obtain goods and services offered by the programme partners.
●Claim for missing miles in your personal account.
If necessary, our contact center specialists will provide you with the information about your Aeroflot Bonus account at any time.