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Company News

26 November 2010

Aeroflot to modify its frequent-flier programme

November 26, 2010, Moscow. JSC Aeroflot Russian Airlines is modifying its frequent-flier ‘Aeroflot Bonus’ programme.

Changes to the Earning Miles and Using Miles sections of the programme are due to be introduced on December 15, 2010. The main reasons that have brought about the changes are the need to synchronize the Terms and conditions of the Aeroflot Bonus programme with those of partner companies of the global SkyTeam alliance and the changing market conditions.

More miles are awarded for practically all the Economy and Business class flights. For the first time ever three out of four Business class tariffs are credited 250%. The new system of miles allocation significantly eases a transfer to silver and golden membership levels.

For the first time in the history of the Aeroflot Bonus programme passengers can get one-way bonus tickets.

Changes have been introduced to the distribution of cities through bonus zones, which makes it easier to use miles for bonus tickets on certain routes. So a division into four zones has been introduced instead of the three-zone one, which means that flying to some regions will be less expensive.

However, the cost of tickets in miles to certain destinations has increased; to be exact, tickets to closer zones that once used to be much cheaper than those of SkyTeam partner airlines have increased in price.

The programme participants from certain regions of the Russian Federation now have an advantage of paying in miles for bonus through flights. This is connected to Aeroflot’s strategy aimed at acquiring a leading position in the volume of domestic flights as well as strengthening its presence in Siberia and the Russian Far East.

Aeroflot Bonus programme members can use the updated table of bonuses for SkyTeam flights to get their bonus tickets to about 900 destinations worldwide.

Passengers can find the updated Terms and Conditions of the Aeroflot Bonus programme on the www.aeroflot.ru website.

Aeroflot is a leading air transport company in Russia as well as a member of SkyTeam, a global airline alliance. The cumulative network of routes comprises 898 destinations in 169 countries of the world. In 2009 Aeroflot transported 8.755 ml people while the Aeroflot Group of Companies transported 11.1 ml.

Aeroflot came first among European members of SkyTeam in the quality of its passenger service in economy class on short and medium range flights and in business class on long haul flights. The leadership of Aeroflot was established based on the SkyTeam Onboard Survey over the period of April – September 2009.

Aeroflot is one of the 25 leading world airlines in terms of financial and economic activity in 2009 (operating and net profit), according to the Air Transport World magazine.

Aeroflot was the first Russian carrier to enter the IOSA registry and has kept up the standard ever since. The airline has been successfully audited in terms of its compliance with the ISAGO safety requirements for ground operations. The company complies with ISO 9001:2000.

Aeroflot has one of the youngest aircraft fleets in Europe comprising 103 planes. Aeroflot headquarters are in Moscow in the international airport Sheremetyevo. For more information see www.aeroflot.ru.

Department of public relations and liaison with governmental bodies