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Company News

10 February 2017

Aeroflot Triumphs At Skyway Service Award 2017

Moscow, 9 February 2017. – Aeroflot has been awarded in four nominations of the prestigious Skyway Service Award 2017. The award ceremony was held at IVth National Aviation Infrastructure Show (NAIS 2017).

Skyway Service Award is the only annual industry award recognizing Russian and foreign airlines for best service and loyalty programs based on passenger reviews. This year Aeroflot triumphed in the following nominations:

  • Best Russian Airline Business Class, scheduled international services;
  • Best Russian Airline Business Class, scheduled domestic services;
  • Best Russian Airline Economy Class, scheduled international services;
  • Best In-flight Duty Free — Russian airlines.

Top-tier industry officials, decision-makers and key aviation business figures attended the event.

Aeroflot has repeatedly gained top positions in leading service evaluation ratings and accolades. Last year Aeroflot was awarded Four Star Airline status by Skytrax and was also named Best Airline in Eastern Europe for the fifth time at the Skytrax World Airline Awards. Aeroflot won the landmark Best Airline in Russia and CIS and Best Business Class on Mid-haul Flights nominations from Business Traveller Russia and CIS Awards as well as becoming top-performer in Best Travel Media’s Best Economy Class 2016.

Aeroflot  is Russia’s flagship carrier, a proud member of the SkyTeam global airline alliance. Aeroflot and its partners serve 1,062 destinations in 177 countries worldwide. In 2016, Aeroflot carried 29 million passengers (43.4 million passengers as Aeroflot Group including subsidiaries).

In 2016 Aeroflot became the first Russian airline to be awarded Four Star Airline status by Skytrax in recognition of the high-quality of its customer service, and was also named Best Airline in Eastern Europe for the fifth time at the Skytrax World Airline Awards.   

Aeroflot operates one of the youngest fleets in the world with 190 aircraft. Aeroflot is based in Moscow, in Sheremetyevo International Airport.

Aeroflot is among the global leaders in aviation safety, with a European Community Safety Assessment of Foreign Aircraft (SAFA) Index, the main globally recognized safety parameter, comparable to global peers.

The first Russian carrier to enter the IATA Operational Safety Audit (IOSA) register, renewing its registration for the sixth time in 2015, Aeroflot has successfully passed the IATA Safety Audit for Ground Operations (ISAGO) and is fully ISO 9001:2008, ISO 14001:2004 compliant.