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Company News

20 March 2016

Updated information as of 18:30 March 20th, 2016 for passengers flying to and from Rostov-on-Don on March 20 and 21, 2016

20 March 2016, Moscow - The airport of Rostov-on-Don remains closed following an accident on 19 March.

The airport is expected to resume operations for aircraft departures and arrivals on March 21, at 12:00 local time.

Due to this fact Aeroflot Group announces changes in flight schedule for March 20 and 21, 2016:

Aeroflot:

Flight SU1162 SVO – Rostov-on-Don is cancelled. Passengers will be carried on flight SU1166. The flight will be arranged to Krasnodar airport. Estimated departure time is 0:15 Moscow time 21.03.16.

Flight SU1167 Rostov-on-Don – SVO is cancelled. Passengers will be carried on flight SU1163. The flight will be arranged form Krasnodar airport. Estimated departure time is 05:55 Moscow time 21.03.16.

Passengers will be transferred to Krasnodar by ground transport.

Departure is planned from Rostov-on-Don airport building at 23:00 on 20.03.2016.

Flight SU1158 SVO – Rostov-on-Don will be arranged to Krasnodar airport. Estimated departure time is 07:30 Moscow time 21.03.16.

Flight SU1159 Rostov-on-Don –SVO will be arranged from Krasnodar airport. Estimated departure time is 10:30 Moscow time 21.03.16.

Passengers will be transferred to/from Rostov-on-Don by ground transport.

Departure is planned from Rostov-on-Don airport building at 04:00 on 21.03.2016.

Donavia:

SU5114 Rostov-on-Don – Saint-Petersburg, estimated departure time is 08.05 Moscow time 21.03.16;

SU5330 Rostov-on-Don -Yerevan, estimated departure time is 08.30 Moscow time 21.03.16;

SU5358 Rostov-on-Don –Tel-Aviv, estimated deparure time is 18:50 Moscow time 21.03.16 (rescheduled from March 20);

SU5109 Rostov-on-Don –  Domodedovo , estimated departure time is 18:30 Moscow time 21.03.16;

SU5116 Rostov-on-Don – Saint-Petersburg, estimated departure time is 18:00 Moscow time 21.03.16;

SU5152 Rostov-on-Don – Simferopol, estimated departure time is 13:00 Moscow time 21.03.16.

Aeroflot and Donavia passengers holding tickets for flights to and from Rostov will be able to return them without incurring penalties at place of ticket’s purchase.

Aeroflot will keep passengers informed of any flight changes as more information becomes available.

Passengers will be kept informed through the call centre and will be given all necessary assistance. In accordance with the current standards passengers from the cancelled flights are provided with food and hotel accommodation.

More information is available from Aeroflot’s 24-hour information and reservation centre: +7-495-223-5555 (Moscow), 8-800-444-5555 (free call within Russia) or the airline’s sales offices.