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Company News

12 October 2015

Aeroflot confirms Transaero flights to/from Ho Chi Minh on October 13 and 14 will be serviced according to schedule

October 12, 2015 Moscow. Aeroflot confirms that all customers holding Transaero tickets for October 13 and 14 to/from Ho Chi Minh  will be serviced by normally scheduled Transaero flights.

This refers to Transaero scheduled flights:

UN561 Domodedovo - Ho Chi Minh, October 13, 2015

UN562 Ho Chi Minh – Domodedovo, October 14, 2015  

For passengers’ convenience, the Transaero website now has a page with information about the status of flights scheduled for the next two days: http://infor-services.transaero.ru/status. Flight numbers should be entered without the prefix “UN”.

Passengers on cancelled flights will be reassigned to flights operated by Aeroflot Group airlines under the SU code (except for code-sharing flights in the range 3000-4999, which are operated by partner airlines).

Transit passengers with tickets for the cancelled flights will be guaranteed flights to their end destination via either St Petersburg Pulkovo or Moscow Sheremetyevo.

Passengers on direct flights to and from Moscow will be provided with flights to their original choice of airport wherever possible. In the event that no Aeroflot flights to the respective airport under the SU code, or if no seats are available, passengers will be allocated tickets on flights to Moscow Sheremetyevo.

To ensure uninterrupted transportation for passengers of Transaero, Aeroflot has established a flight coordination centre to oversee Transaero operations. Transaero passengers will be carried up to 15 December on Transaero flights, and by Aeroflot Group companies and other Russian carriers. A plan for flights on 14-15 October is currently being drawn up. A flight schedule will be updated daily on the websites and official social media accounts of Aeroflot and Transaero