warning!You useInternet Explorer. Certain functions may not work correctly. We recommend that you use a different browser.

Company News

24 April 2014

Aeroflot Integrated Management System Certified in Accordance with ISO 9001:2008 and ISO 14001:2004 Standards

April 24, 2014, Moscow. — During a solemn ceremony held today, Aeroflot received a certificate confirming the compliance of its integrated management system with the requirements of international standards IS0 9001:2008 Quality Management Systems and 14001:2004 Environmental Management Systems.

The certificate was handed by Tomas Vit, the head of TÜV SÜD Central Eastern Europe, and CEO of TÜV SÜD Russia Oscar Ozols. TÜV SÜD Russia, the official representative of one of the world’s leading companies for international certification TÜV SÜD, examined the airline’s compliance with the international standards imposed on integrated management systems.

Comprehensive check took place in Aeroflot on February 3-7, 2014. Auditors visited key divisions responsible for product quality and customer service; production safety; security; service on board; ground transportation software; health and safety and environment.

Aeroflot was the first Russian airline to pass the combined audit for compliance with two standards at once — Quality Management Systems (QMS) and Environmental Management Systems, which demonstrates the integration of the QMS with company’s overall management.

Aeroflot’s QMS was for the first time certified in December 2007. The decision on certification of environmental management system was adopted at the meeting of the airline’s Board of Directors in April 2012.

The certificate of compliance of integrated management system with the requirements of IS0 9001and ISO 14001 series demonstrates the company’s commitment to the concept of sustainable development, ecological balance and social responsibility to its employees and the citizens of our country.

As Aeroflot CEO Vitaly Saveliev noted that, «our high reputation widely recognized in Russia and abroad, is a valuable asset that we will further cultivate and develop».

Aeroflot is Russia’s flagship carrier and one of the largest airline groups in Europe. In 2013, its 90th anniversary year, Aeroflot carried 20.9 million passengers (31.4 million passengers as Aeroflot Group including subsidiaries), a record for any Russian airline. A proud member of the SkyTeam global airline alliance, Aeroflot and its partners serve more than 1,000 destinations in 178 countries worldwide. Aeroflot operates one of the most modern and youngest fleets in Europe, numbering 155 Airbus, Boeing and Sukhoi airliners with an average age of 4.3 years. Aeroflot is among the global leaders in aviation safety. The company’s European Community Safety Assessment of Foreign Aircraft (SAFA) Index, which is the main globally recognized safety parameter, is comparable to global peers. The first Russian carrier to enter the IATA Operational Safety Audit (IOSA) register, renewing its registration for the fifth time in 2013, Aeroflot has successfully passed the IATA Safety Audit for Ground Operations (ISAGO) and is fully ISO 9001:2008 compliant. In 2013 Aeroflot was named by SKYTRAX as the Best Airline in Eastern Europe for the second time. Find more at www.aeroflot.com.