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Company News

01 July 2013

Aeroflot Opened Toll-Free Call Centers in 22 countries

July 1, 2013 MOSCOW

Aeroflot organized free service for the passengers from 22 countries all over the world in the unified call center.

The passengers in Canada, France, Germany, Ireland, Spain, Italy, Japan, Netherlands, Great Britain, China and Ukraine can contact Aeroflot information and booking center using the following toll-free phone numbers: 

Country

 

Phone Number

Language

Canada

866 221 7291

English

Ukraine

0800 503 555

Russian

China (north)

108 007 330 039

Chinese

China (south)

108 003 300 034

Chinese

France

080 598 0010

French

German

0800 000 1151

German

Ireland

1 800 882 881

English

Spain

900 901 528

Spanish

Italy

80 90 5668

Italian

Japan

0053 116 0728

Japanese

Netherlands

0800 020 3592

Dutch

Great Britain

0800 026 0033

English

United States

86 687 97 647

English

Aeroflot contact centers offer support in English, French, Spanish, Italian, Japanese and Chinese. Average waiting time is from 30 to 60 seconds.

Using the most modern technologies Aeroflot call center provides the highest level of service and constantly introduces new features for the passengers.

Сelebrating its 90-th anniversary in 2013, Aeroflot is Russia’s flagship airline and the largest national air company. Proudly being a member of the SkyTeam global airline alliance, Aeroflot with its partnering members provides service to more than 1000 destinations in 178 countries. Aeroflot operates one of the most modern and youngest fleets in Europe counting 137 aircraft formed by Airbus, Boeing and Sukhoi airliners with an average airplane age between five and six years old. In 2012 Aeroflot carried 17.7 million passengers (27.5 million passengers as Aeroflot Group), continuously showing the best results in modern Russia’s history. In June 2013 Aeroflot was for the second time awarded by SKYTRAX as The Best Airline in Eastern Europe. Find more at www.aeroflot.com.