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Company News

29 October 2011

Information relating to the Thailand floods

Dear passengers!

We inform you that because of natural disaster caused by flooding in a number of regions of Thailand Aeroflot introduces special measures to take care of the passengers who have tickets to/from Bangkok, namely:

  • No penalties for changing the departure dates for flights issued before 28.10.2011 and with flight period from 28.10.2011 to 30.11.2011.
  • The change of flight dates is possible at any date no later than 15.12.2011 (if there are available seats on flight convenient for you). There is also a possibility to change the departure flight date preserving the original length of stay (or plus/minus 7 days).
  • Air tickets may be refunded in accordance with the rules of the tariff.

To get current information on the implementation of Aeroflot flights please refer to our 24-hour Contact Center:

Moscow - +7-495-223-5555

Russia - 8-800-444-5555

You can also use the following services: ONLINE TIMETABLE and FLIGHT INFORMATION.