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Information & Service

Information & Service

Travel preparation

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  • Entry/Custom Regulations
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Baggage

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  • Carry-on baggage
  • Excess baggage
  • Special baggage
  • Dangerous Goods and prohibited items

New Business Class

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  • Our partnerships for you
  • Our alliance for you
  • Your benefits at a glance

To the airport

  • Getting to the airport
  • Car parking at Terminal F (SVO 2)
  • Car parking at SVO 1

At the airport

  • Terminal information
  • Terminal D
  • Security Regulations
  • Airport offices
  • Liability
  • Lounges
  • Transit passengers
  • The A-Z of flying terms

Check-in

  • Online Check-in
  • Moscow
  • SVO-2 (Terminal F)
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  • Worldwide

On board

  • Business Class
  • Comfort +
  • Economy Class
  • In flight Entertainment
  • Healthy recommendations

After the flight

  • Customs Control
  • Lost luggage
  • Sanitary & veterinary regulations

Medical information

  • Flying & pregnancy
  • Jetlag
  • Fear of flying
  • Medical assistance
  • No smoking on board
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