Contacts

Offices of direct sales in Moscow

Please call the Contact Centre to book flights or receive information:

+7 (495) 223-55-55

8-800-444-55-55

callcenter@aeroflot.ru (processing of e-mail from 9:00 till 20:00) 

All questions concerning air tickets purchased on-line are directed to callcenter@aeroflot.ru

Charter and block
transportation requests:

(relevant only for legal entities organizing charter flights or travel block programs for the season)

charter@aeroflot.ru

 

Group flights requests:
(relevant only for group transportations handled and purchased in Moscow )

group@aeroflot.ru

+7 (499) 186-20-92


Arbat Str., 10

Location map

+7 (495) 223-55-55

arb@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

Frunzenskaya Embankment, 4

Location map

+7 (495) 223-55-55

fru@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

Petrovka Str., 20/1

Location map

+7 (495) 223-55-55

+7 (495) 621-51-31

ptr@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

Korovij Val Str., 7, Bld 1

Location map

+7 (495) 223-55-55

+7 (499) 238-80-35

krv@aeroflot.ru

Office hours:
Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30
open from 15.04.2014

Kuznetsky Most Str., 3

 

+7 (495) 223-55-55

+7 (495) 621-92-93

kzm@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

Pyatnitskaya Str., 37/19

 

+7 (495) 223-55-55

ptn@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

1st Tverskaya-Yamskaya Str., 32

Enisejskaya Str., 19

Location map

+7 (495) 223-55-55

+7 (499) 186-20-74

+7 (499) 500-73-75

ens@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

+ 7 (499) 186-20-92

 

Sheremetyevo Terminal D

 

+7 (495) 223-55-55

Office hours:

24 hours daily
(two 15-minute technical breaks: 08.45 - 9.00 and 19.45 - 20.00)
Airport offices are located in the domestic departure hall on the 3rd floor of Sheremetyevo Terminal D left wing.

Sheremetyevo Terminal E

 

+7 (495) 223-55-55

Office hours:

24 hours daily
(two 15-minute technical breaks: 08.45 - 9.00 and 19.45 - 20.00)
Airport offices are located in the domestic departure hall on the 3rd floor of Sheremetyevo Terminal E left wing.

Sheremetyevo Terminal F

 

+7 (495) 223-55-55

Office hours:

24 hours daily
(two 15-minute breaks: 08.45 - 9.00 and 19.45 - 20.00)

By car:
- take Prospect Mira Av. away from city centre, turn right onto Yeniseyskaya Str. (before Severyanin Bridge, following the signs), take Yeniseyskaya Str. to Menzhinskogo Str. (Babushkinskaya underground station).

By underground:
- take the underground to Babushkinskaya station (choose the last carriage), and then a 30-minute walk to the office.

Office at # 19, Eniseiskaya street