Additional charges

As of 03 February, 2012, the additional charge for computerized booking services is increased from 3.30 to 3.70 Euro for each flight leg with code YR.

Service charges and penalty fees

    In Russia Outside Russia
Booking (per leg)
3,70 EUR1
3,70 EUR1
Issuance of tickets at office  
800 RUB
25 EUR
     
 
Re-issuance of tickets at office  
800 RUB
25 EUR
     
 
Ticket refund Int.
35 EUR2
25 EUR
  Domestic
1400 RUB2
25 EUR

1The charge is refunded if the passenger cancels his/her reservation and returns the ticket.

2 The payment for the procedure to cancel the reservation, in accordance with the application of tariffs for the flight of passengers and baggage, approved by the Ministry of Transport of Russia (since 25.09.2008. N 155, ab. 3, p.93).

3Effective as of 10 August, 2011 List of paid information:

  • flight confirmation on the basis of an air ticket (boarding coupon required for lost-item report);
  • confirmation of the purchase of an air ticket used later for flight (passenger coupon, itinerary receipt required for lost-item report);
  • calculation of the cost of flight inside Russia (to the Russian border) in case of international flights; locations of railway stations nearest to border checkpoints, etc.;
  • print and stamped reservation confirmation for submission to a consulate.

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*Payments shall be made in Russian rubles at the exchange rate on the date of payment

**Service charges paid for at Aeroflot sales offices are not refundable, except when the Customer returns a ticket that was not used.

Fuel charges

Route Fuel charge for each flight segment*
between Moscow and locations in America/Asia 93 EUR (from 01.02.13)
between locations in Japan and Moscow 20 000 JPY (from 01.02.2013)
between locations in Japan and locations in Europe/Middle East/CIS 21 000 JPY (from 01.02.2013)

between locations in Hong Kong and Moscow

836 HKD (from 03.09.2014)

between Moscow and locations in Europe/Middle East 42 EUR (from 01.02.2013)
between St.- Petersburg and Middle East/Europe 42 EUR (from 01.02.2013)
between St.- Petersburg and Moscow for destinations between St.- Petersburg and locations in Asia 1500 rubles
(from 21.08.2012)
between Bishkek,Tashkent,Baku,Erevan,Minsk,Kiev,Donetsk,Dnepropetrovsk,Odessa,Simferopol,Kharkiv and Moscow
for direction between Bishkek,Tashkent,Baku,Erevan,Minsk,Kiev,Donetsk,Dnepropetrovsk,Odessa,Simferopol,Kharkiv
and locations in Asia (except Bishkek, Tashkent and Karaganda) and America
42 EUR
(from 29.04.2013)

Exceptions:

between Moscow and Kiev/Simferopol/Baku/Kharkiv/Odessa/Khudzhand/Dnepropetrovsk/Tashkent/Donetsk/Minsk

Not charged
between St.- Petersburg and Minsk

Not charged

between Moscow and Samarkand

Not charged

between Moscow and Ashgabat

Not charged

between Moscow and Kishinev

Not charged
(from 11.07.2014)

between Rostov-on-Don and locations in Europe/Middle East

42 EUR

between St.- Petersburg and Bishkek/Osh/Pavlodar/Fergana/Samarkand/Almaty/Kamenogorsk/Qarshi/Urgench/Astana/
Yerevan/Namangan/Tashkent/Karaganda/Bukhara/Navoiy
Not charged
between Moscow and Yerevan not charged
(from 16.04.2013)
between Moscow and Bishkek not charged
(from 16.04.2013)

between St.- Petersburg and Odessa/Kiev/Simferopol/Baku/Khudzhand

not charged

between St.- Petersburg and Dushanbe through Sochi

not charged
between St.- Petersburg and Khudzhand through Rostov-on-Don

not charged

between Khabarovsk and Tashkent

100 EUR

between Moscow and Simferopol

1500 rubles
(from 01.11.2014)

between locations in Russian Federaion

 

1500 rubles
(from 25.04.2012)

Exceptions:

between Moscow and Simferopol

not charged
(before 31.10.2014)

between Moscow and Khabarovsk/Petropavlovsk-Kamchatsky/Vladivostok/Yuzhno-Sakhalinsk/Blagoveshchensk

2000 rubles
(from 25.04.2012)

between Moscow and St.- Petersburg

not charged

between Moscow and Magadan

not charged

between Khabarovsk and Magadan/Yuzhno-Sakhalinsk/Petropavlovsk-Kamchatsky/Krasnoyarsk/Irkutsk/Novosibirsk

1000 rubles
(from 01.08.2014)

 

between Vladivostok and Khabarovsk/Yuzhno-Sakhalinsk/Petropavlovsk-Kamchatsky/Yakutsk/Magadan/Novosibirsk

1000 rubles
(from 01.08.2014)

 

between Tokyo and Vladivostok/Khabarovsk/Yuzhno-Sakhalinsk

3900 JPY

between Vladivostok and Hong Kong/Busan/Dalian

42 EUR 

between Vladivostok/Khabarovsk and Harbin/Beijing

42 EUR 

between Vladivostok/Khabarovsk/Yuzhno-Sakhalinsk and Seoul/Tokyo

42 EUR 

between Sochi and Tashkent/Yerevan/Dushanbe

not charged

between Rostov-on-Don and Tashkent/Yerevan/Bishkek/Kiev/Simferopol

not charged

between Mineralnye Vody and Tashkent/Yerevan/Baku

not charged

*The fuel charge for the flight segment in the opposite direction corresponds to the fuel charge for the flight segment from Moscow.

The fuel charge quoted in euros shall be paid in rubles applying the exchange rate effective as of the payment date.

The fuel charge shall be refunded if the passenger refuses from flight and submits his/her ticket for refunding.

Notification about government taxes, fees, and duties

The cost of a ticket may comprise taxes, fees, and duties set by government agencies of specific countries where uplift is performed.