Travel safety information

Because of the additional safety measures being taken, please come to the departure airport well in advance.


Passengers should familiarize themselves with the location of emergency exits and how to use the life vests and emergency oxygen masks. This will contribute significantly in assisting rescue services and onboard personnel to act promptly and efficiently in the unlikely event of an emergency.

The location of emergency exits and types of emergency equipment can vary from aircraft to aircraft, so please listen carefully to the instructions of the flight attendants and read the emergency manual before takeoff.

It is recommended that you keep your seatbelt fastened while seated, whether you are awake or asleep, to protect you from any risk of injury during unexpected turbulence or air pockets.

Electronic Equipment Aboard

You can not use electronic equipment during the flight,  whilst taking off, climbing, approaching or landing since this can disturb the functioning of the sensitive radio navigational systems on the aircraft.

Information for your attention

Passengers are not allowed to have packets of any size containing liquids or gels at the inspection desk or on board, namely:

  • drinks,
  • shampoos,
  • sun-care creams or gels,
  • creams,
  • tooth-paste,
  • hair gel and other items of similar consistence.

These items may be transported as checked-in luggage.

The passengers are allowed to carry in their hand luggage:

  • infant food, breast milk or infant juice;
  • medicine, provided there is a prescription available in the same name as the ticket-holder;
  • insulin or other vital medication, without prescription;
  • drinks purchased in the sterile zone are to be consumed before boarding.

Information for passengers flying to/from/through the USA!

According to the requirements of the Transport Safety Administration of the Internal Safety Ministry of the USA, the following regulations have been set:

In order to produce the unhindered passport control passing the Transportation Security Administration (TSA) requires that for the purpose of watch-list screening you provide your full name, date of birth and gender when booking and buying your ticket, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism prevention Act of 2004 and 49 C.F.R. parts 1540 and 1560.

You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.

In cases when the passenger’s name spelling in passport and Green Card isn’t the same please present your Green Card personal data as well.

Please acquaint yourself with the list of permitted and forbidden items compiled by the USA National Transportation Safety Board.

TSA may share the information you provide with law enforcement or intelligence agencies or others under its published system of records. For more information about TSA privacy policies, or to review the system of records and the privacy impact assessment, please visit the TSA Web site at


Call our Information and Booking Centre in Moscow +7 (495) 223-55-55 (24 hours) and in other cities in Russia 8-800 444-55-55.