Free baggage allowance

 

All baggage carried by passengers, including hand luggage, must be presented at the check-in desk, as stipulated by flight safety requirements.

Dear passengers, please note that free baggage allowances depend on flight destination and travel class.

 

A passenger’s baggage, whose safety the airline takes responsibility for, should be labelled with a baggage tag and transported in the baggage compartment; it is referred to as checked baggage.

We recommend that you label each piece of baggage with a personalized tag, indicating your surname, flight number, date, and phone number in Latin characters. Personalized tags are available when purchasing tickets or at the check-in desk at the airport.

In April 2011, Aeroflot introduced a new simplified system for free baggage allowance on the basis of the piece concept on all its routes. The piece concept differs according to your travel class and/or type of applied fare.

 

Free baggage allowances of checked baggage

 

Travel class – booking*

 

Norm and weight of free baggage allowance of checked baggage

(not exceeding 158 cm in the sum of three measures)

Norm and weight of hand luggage carried in the cabin

(not exceeding 115 cm in the sum of three measures)

Business class – all group rates

2 pieces of baggage not more than 32 kg each

1 piece of baggage not more than 15 kg

Comfort Class

2 pieces of baggage not more than 23 kg each

1 piece of baggage not more than 10 kg

Economy Class – Premium Group

2 pieces of baggage not more than 23 kg each

1 piece of baggage not more than 10 kg

Economy Class – all other group rates

1 piece of baggage not more than 23 kg

1 piece of baggage not more than 10 kg

If the total weight of the passenger’s baggage (including hand luggage) does not exceed 10 kg, the number of pieces of baggage is not limited.

* You can find out about your selected fare within the framework of the group rates here

The indicated norms for free baggage allowance are valid for all flight routes serviced by Aeroflot, except shared flights operated with other airlines, where each carrier has its own norms for baggage allowance (see Codeshare flights). If your journey includes flights with two or more carriers, including shared flights with other airlines, the rules stipulated by the predominant carrier of the route are applied (for more information, please contact our sales offices or Call Centre).

Exception: Aeroflot norms for free baggage allowance are applied on Aeroflot’s codeshare flights operated by DonAvia, Vladivostok Avia, Orenburg Airlines, Aurora, Russia (see Codeshare flights).

 


 

Characteristics for one piece of checked baggage

 

In Business Class 

Must not weigh more than 32 kg and exceed 158 cm in the sum of three measures

In Economy Class

Must not weigh more than 23 kg and exceed 158 cm in the sum of three measures

 

Exceptions/special norms for free baggage allowance of checked luggage

 

Travel category

Travel destination

Norm for free baggage allowance

Economy Class (all group rates)

 

Carriage between Los Angeles and points in the Near and Middle East/Africa/Asia (except for points located in the Asian part of the Russian Federation, as well as in Uzbekistan, Kazakhstan, Tajikistan and Kyrgyzstan)

Carriage to/from points in India

Carriage to/from Beijing/Shanghai3/

Carriage to Hanoi4/

Carriage to/from Hanoi/Ho Chi Minh City5/

Carriage between Khabarovsk/Vladivostok/Yuzhno-Sakhalinsk and Seou6/

Carriage to/from New York/Washington/Yerevan

Carriage of ship crews

2 pieces

Business and Economy Classes

 

 

Carriage to Cancun (Mexico)

 

Carriage between Tokyo and Moscow/S.-Petersburg

 

    1 piece1/

 

business - 3 pieces

economy - 2 pieces

Members of the Aeroflot Bonus Programme and other Frequent Flyer programmes used by passengers-members of Sky Team (Platinum, Gold or Silver levels)

All destinations except Cancun (Mexico)

Additional 2 pieces (Platinum)  and 1 piece (Gold or Silver) of baggage allowed

If the total weight of the passenger’s baggage, including hand luggage, does not exceed 10 kg2/

All destinations

The number of pieces of baggage is not limited

 

1/ A piece of baggage refers to one piece of checked baggage weighing up to 15 kg and the sum of three measures not exceeding 158 cm.

2/ Please view the rules for the carriage of hand luggage here.

3/ Valid for tickets purchased from February 27, 2014 to September 18, 2014 for air carriage from February 27, 2014 to October 25, 2014 and for tickets purchased from September 19, 2014 to March 28, 2015 for air carriage from September 19, 2014 to March 28, 2015.

4/ Valid for tickets purchased from June 20, 2014 to October 25, 2014 for air carriage from August 11, 2014 to October 25, 2014.

5/Valid for tickets purchased from September 19, 2014 to March 28, 2015 for air carriage from October 26, 2014 to March 28, 2015, except for the period from December 20, 2014 to January 12, 2015. 

6/ Valid for tickets purchased from April 5, 2014 to October 25, 2014 for air carriage from April 5, 2014 to October 25, 2014.

7/ Valid for tickets purchased from July 26, 2014 for air carriage from July 26, 2014 .

 

Free baggage allowance of checked baggage for children aged 2 to 12 years is the same as that instituted for adult passengers.

For babies up to 2 years (lap seat), free baggage allowance of checked baggage is one piece weighing less than 10 kg and the sum of three measures not exceeding 115 cm, regardless of travel class.

Free baggage allowances for checked baggage are valid for the whole journey, both directions, from the check-in point to the first stopover of more than 24 hours or to the final destination. With regard to carriage to/from any point of the U.S., the norms for free baggage allowance of checked baggage are valid for the whole journey, both directions, from the check-in point to the final destination, regardless of the stopover.

Questions and Answers

Additional information is available by phone at the Centre for Ticket Information and Booking in Moscow: +7 (495) 223-55-55, in other cities of Russia: 8-800-444-55-55, toll-free (twenty-four-hour service), and on the link below:

Rules for air carriage of passengers and baggage at Aeroflot OJSC (PDF file, 5 Mb)