Moscow: +7 (495) 223-5555 / Russia 8-800-444-5555 (free)

Contacts us

Aeroflot Bonus Service Centers in Moscow:

10, Arbat St. (Location map)

Working hours:

  • Mn. – Sa.: 9 a.m. – 8.30 p.m.
  • Su.: 9 a.m. – 4.30 p.m.

Break: 1 p.m. – 1. 30 p.m.

4, Frunzenskaya emb. (Location map)

Working hours:

  • Mo.  Sa.: 9 a.m.  8.30 p.m.
  • Su.: 9 a.m.  4.30 p.m.

Break: 1 p.m. – 1. 30 p.m.

20/1, Petrovka St. (Location map)

Working hours:

  • Mo.  Sa.: 9 a.m.  8.30 p.m.
  • Su.: 9 a.m.  4.30 p.m.

Break: 1.30 p.m. – 2 p.m.

7, Korovy Val St. (Location map)

Working hours:

  • Mo.  Th.: 9 a.m.  6 p.m.
  • Fr.: 9 a.m.  3.30 p.m.
  • Sa., Su.: closed

Break: 1.30 p.m. – 2 p.m.

You can get more information about Aeroflot Bonus programme, find out your account balance, book and issue an Award ticket in any Aeroflot sales office in Moscow convenient for you.

Information service in Moscow:

Telephone: +7 (495) 223-55-55

8-800-444-55-55 (for regions of Russia)

Fax: +7 (495) 725 43 56

Working Hours: 9 a.m.  9 p.m. (Moscow time)

Address all written correspondence to:

Aeroflot Bonus, 10, Arbat St, Moscow, 119002, Russia
or to the nearest Aeroflot Office.

E-mail:

Information about Aeroflot Bonus Programme bonus@aeroflot.ru

Information about Aeroflot Business club bonus-cp@aeroflot.ru

Aeroflot Bonus Regional Service Centers