Moscow: +7 (495) 223-5555 / Russia 8-800-444-5555 (free)
Mobile: 0933 (50 rub./min. excluding VAT)

Ticketing — Offices Moscow

Please call the Contact Centre to book flights or receive information:

+7 (495) 223-55-55

8-800-444-55-55

callcenter@aeroflot.ru

group@aeroflot.ru - for group application and charter request

Arbat Str., 10

Location map  

+7 (495) 223-55-55

+7 (499) 500-75-95

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

 

Frunzenskaya Embankment, 4

Location map  

+7 (495) 223-55-55

mowstsu@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

 

Petrovka Str., 20/1

Location map  

+7 (495) 223-55-55

+7 (495) 621-51-31

petrovka@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

 

Korovij Val Str., 7

Location map  

+7 (495) 223-55-55

+7 (499) 238-80-35

pta@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

 

Kuznetsky Most Str., 3

   

+7 (495) 223-55-55

+7 (495) 621-92-93

kuzmost3@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

 

Pyatnitskaya Str., 37/19

   

+7 (495) 223-55-55

+7 (495) 953-66-73

pyatnickaya@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

 

Enisejskaya Str., 19

Location map  

+7 (495) 223-55-55

+7 (499) 186-20-74

enisey@aeroflot.ru

Office hours:

Mon - Sat: 9:00 - 20:30
Sun: 9:00 - 16:30

web-check@aeroflot.ru

to request cash receipts and confirm payment for tickets booked online

+7 (499) 186-20-92

group@aeroflot.ru

for queries on registration of group and block charter services.

Sheremetyevo D(3)

   

+7 (495) 223-55-55

Office hours:

24 hours daily
(two 15-minute technical breaks: 08.45 - 9.00 and 19.45 - 20.00)
Airport offices are located in the domestic departure hall on the 3rd floor of Sheremetyevo D(3) left wing.

 

Sheremetyevo F(2)

   

+7 (495) 223-55-55

Office hours:

24 hours daily
(two 15-minute breaks: 08.45 - 9.00 and 19.45 - 20.00)

 

By car:
- take Prospect Mira Av. away from city centre, turn right onto Yeniseyskaya Str. (before Severyanin Bridge, following the signs), take Yeniseyskaya Str. to Menzhinskogo Str. (Babushkinskaya underground station).

By underground:
- take the underground to Babushkinskaya station (choose the last carriage), and then a 30-minute walk to the office.

Office at # 19, Eniseiskaya street

 

 

 

 

 

 

 

 

 

 

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